Customer Specialist Housing - Newbury, United Kingdom - Sovereign Housing Association

Sovereign Housing Association
Sovereign Housing Association
Verified Company
Newbury, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Do you love how it feels to solve problems and deliver a great service?
Sovereign is an ambitious business with a strong social purpose - we're making huge differences to people's lives. Not simply providing affordable homes, we're shaping places where people want to live now and in the future.

We have an opportunity for a
Customer Specialistto joinour
Housing Team. This is a fixed term role until the end of September 2023.


For this role, you'll need:


  • Previous experience or a good understanding of delivering a range of housing management services
  • The ability to selfmotivate and be highly organised working within a team and individually
  • Strong communication skills with previous experience of working with customers in a demanding environment
  • The ability to problem solve and recognise when there's a risk
This role will be based at our office in Newbury.

We're taking a hybrid approach to home and office working, you'll be in the office at least twice a week and for team meetings and events.


Your benefits
You'll be given the opportunity to grow your skills within a role that will bring great satisfaction.

You'll be encouraged to bring your whole self to work and find like-minded people in a diverse and inclusive working community.


Some of our benefits include:
- £450 yearly flexible benefit pot to use against benefits of your choice

  • Flexible working working from home
  • 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
  • Chance to buy or sell holiday as part of our flexible benefits package
  • Generous matching pension scheme up to 12%
  • Life cover
  • Part of our Recognition scheme where you can be gifted retail vouchers
  • Wellbeing discounts including Gym Memberships
  • Wide selection of other benefits available
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