Care Planner - Bristol, United Kingdom - Appcastenterprise

Appcastenterprise

Verified Company

Bristol, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We want to make life better for more people.

If you are as passionate about quality as we are and you want a role where your skills will make a real difference, this is a great opportunity.

You can help us to grow and develop in an exciting business thatputs people front and centre of everything we do.

Prestige Nursing & Care, part of the Sodexo Group, has provided home care for over 75 years and we have 35 local offices in England and Scotland.

Our aim is to lead the care industry by providing high quality, personalised and specialist services to ourclients.

We are looking for a dynamic
Care Planner with solid planning and rostering experience that is matched to a flexible, enthusiastic and can-do attitude to join our Bristol
team.

You will be assisting and supporting your Branch Manager in ensuring that key business and compliance targets are met.

As a leading strategic focus is around sustainable growth, this is an exciting role with plenty of scope to contribute to the success of the business.

We offer a supportive working environment with lots of potential for learning and development and a friendly, agile and flexible working culture.

ROLE PURPOSE

The role of Care Planner is always to promote Prestige Nursing & Care as well as ensuring that the utilisation of nursing and care resources is both maximised and aligned with client requirements within defined quality, compliance and safety standards.

The success of this role will be measured by:

Member utilisation targets are achieved
Effective shift rostering including forward planning resulting in all clients having suitably allocated carers
Identifying business growth opportunities
Forming strong relationships with the Carers
Business KPI's met

MAIN RESPONSIBILITIES

Member utilisation targets are met
To assess branch performance against weekly and monthly targets
Identify trends to predict future requirements
Maintain agreed schedules within agreed targets
Maintain accurate records
Ensure all members receive comprehensive schedule information
Identify absence trends and concerns
Drive improved satisfaction levels and rates
Maintaining great relationships with existing clients and carers
Maintain effective relationships with Branch Manager in resolving schedule conflicts
Identify new business opportunities
Ensure the effective placement of staff to meet client needs
Prepare ad hoc reports as and when required
On call duties as arranged locally
The role is branch based but may require some travel to other branches/sites to meet the needs of the business.

GENERAL RESPONSIBILITIES

Support with the daytoday responsibilities of the team when required
Be a champion for internal customer service
Do any other reasonable things your manager needs you to do

KEY ATTRIBUTES/KNOWLEDGE/SKILLS/EXPERIENCE

Confident in promoting the branch
Selfmotivated
Computer literate
A passion for managing and driving excellence
Excellent organisational skills
Understands target setting and performance
The role requires a proactive response to building key relationships
An eye for detail is essential as is knowledge of current market conditions and trends
Ability to manage change
A commitment to equal opportunities and diversity
Symmetry between personal and organisational values
Demonstrates the behaviours associated with Prestige Nursing & Care values

We offer:

A competitive salary
28 days annual leave (includes Bank Holidays) increasing every year by 1 to the maximum of 33 days over 5 years' service
An additional day off for your Birthday
Blue Light Card
Cycle to Work scheme for our Head Office, Regional and Branch staff
Long Service Awards
Work Place Pension
Employee assistance programme (EAP) confidential phone line and online support and resources available to you and your loved ones 24/
Supportive working environment with ongoing learning and development opportunities.
A friendly, agile and flexible working culture.

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Prestige Nursing & Care reserve the right to close this role early_