Property Maintenance Assistant - West Bromwich, United Kingdom - Connells

Connells

Verified Company

West Bromwich, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We're looking for a highly motivated
Property Maintenance Assistant to complement our Property Management Team within our Lettings Department in
West Bronwich.As a Property Maintenance Assistant you will provide property management and tenancy support services to branches, landlords and tenants.

What's in it for you as a Property Maintenance Assistant?:

Get full training and development
A good understanding of estate agency business
Fast paced, fun environment
Regular team meetings
Full company briefings
A career pathway
Company car allowance

Key responsibilities of a Property Maintenance Assistant**:

Act as a central point of contact managing the effective resolution of queries from clients and staff
Provide expert advice to branch and customers particularly in relation to the implications of relevant legislation.
Maintain central register of contractors and ensure that they have the correct qualifications
Oversee customer service ensuring works and renewals are carried out in a timely manner and monitor chasing up invoices and inspection of works and Tenancy Agreements
Monitor workloads in order that deadlines are met and service levels are adhered to.
Assist with complicated cases and tenancies advising PC, Landlord and Tenant of options along with liaising with LSC and branch

Skills and Experience required to be successful as a Property Maintenance Assistant:

Full UK Driving License and access to own vehicle
Strong customer service skills and confident communicator
Good team player
Ability to stay calm under pressure
Excellent negotiation and influencing skills
Excellent planning and organisational skills
Good analytical ability

Connells Group, one of the largest and most successful
estate agency and
property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines
residentialsales and
lettings expertise with a range of services including
new homes,
mortgage services,
surveying,
conveyancing and more