Compliance Manager - Greater London - Hometree

Description

Base Pay Range

Salary: £60k‑£70k depending on experience.

Role type: Permanent.

Location: Hybrid – London (Farringdon) two days a week.

Reporting to: General Counsel and Director of Compliance.

About Hometree

Hometree is a leading innovator in the residential energy landscape, transforming how homeowners manage and reduce their carbon footprint. Founded in 2015, we focus on decentralised, digitised energy systems powered by renewables such as heat pumps, solar panels, batteries, EV chargers and smart controls. Our mission is to empower homeowners to manage their energy more efficiently and cost‑effectively, setting new standards for sustainable consumption.

We operate across three dynamic divisions:

• Financial Services – offering flexible financing to enable renewable upgrades.
• Energy Services – installing cutting‑edge sustainable solutions to achieve net‑zero emissions.
• Home Services – maintaining the comfort and functionality of homes with comprehensive coverage plans.

Key Achievements

• £85m+ capital raised from leading investors.
• Six acquisitions expanding our operations across financing, home cover and energy services.
• Over 100k homes covered across the UK.
• 280+ employees transforming the industry.

The Role

Join us as a Compliance Manager for Hometree Home Cover, where you will take ownership of compliance for this regulated insurance business. You will provide clear compliance advice, lead end‑to‑end monitoring reviews and drive regulatory policy implementation, all while ensuring accurate reporting and leading change programmes. With senior stakeholder exposure in a high‑growth fintech/greentech environment, you will work closely with an experienced General Counsel.

Responsibilities

• Maintain the compliance plan; map evolving rules (Consumer Duty, ICOBS, PROD, SYSC, SM&CR) to business processes; brief on impacts and drive timely change programmes.
• Improve and execute a proportionate compliant monitoring programme across sales, renewals, claims and complaints; track actions through to closure.
• Execute onboarding & annual training for customer‑facing teams; ensure controls maintain trust in business dealings.
• Lead the collation and submission of compliance MI, attestations and reports to our principal and insurers, ensuring accuracy, audit trail and on‑time delivery.
• Run annual certifications; maintain Statements of Responsibility & Conduct Rule training logs.
• Participate in new product design, pricing and marketing; identify conduct risks early and document Consumer‑Duty outcome testing.
• Model compliance behaviours; coach the first‑line and grow colleagues' compliance commitment and knowledge.

What We're Looking For

• Experienced compliance professional with 2–5 years of second‑line compliance in retail general insurance.
• Regulatory fluency across ICOBS, PRIN, SYSC, COCON, DISP, PROD and Consumer Duty framework.
• Proven ability to offer clear compliance advice, lead monitoring reviews and manage regulatory change.
• Strong communicator with first‑class written and presentation skills.
• Skilled at balancing priorities, meeting deadlines and leading cross‑functional teams in fast‑paced environments.
• Collaborative and adaptable; thrives in scale‑up settings and keen to dive into new areas.
• Creative trainer who brings compliance to life with engaging sessions, including for AR obligations.
• Problem‑solver who spots risks early and implements practical, business‑friendly solutions.

Extra Credit

• ICA Diploma in Governance, Risk & Compliance (or equivalent).

Recruitment Process

• Initial Call: Introductory call with Junior Talent Acquisition Partner (30 min).
• Values Interview: Detailed discussion about your past experiences (30 min).
• Task Stage: Short task followed by a meeting with the General Counsel and a key stakeholder (1 hr).

Benefits

• 25 days holiday plus bank holidays and your birthday.
• Hybrid working – spend 2 days a week with your team in our London office (dog friendly).
• Free boiler & home emergency cover with Hometree plus 40% discount for friends & family.
• Discounted gym membership across 100+ UK gyms and free fitness, wellness and nutrition apps.
• £300 home office allowance.
• Support for your mental health and wellbeing via Oliva.
• Menopause support from Stella, including friends & family access.
• Cycle‑to‑work scheme.
• Regular team socials including summer and winter parties.

FCA Code of Conduct

As a regulated financial services organisation we operate under the strict guidelines set by the FCA. We are committed to maintaining the highest standards of integrity and professionalism, ensuring fair treatment of customers and preserving market integrity. Prospective members must fully embrace and adhere to the FCA Code of Conduct obligations.

Equal Opportunity Employer

Hometree is committed to creating an inclusive and representative environment. We celebrate differences and promote a culture where you can bring your full self to work. We promise equal opportunity to all applicants and will not discriminate at any point in the hiring process.