Rss Team Coordinator - York, United Kingdom - Humber and North Yorkshire Integrated Care Board (857)

Humber and North Yorkshire Integrated Care Board (857)

Verified Company

York, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The post holder will be required to offer support and expertise within the Referral Support Service to ensure a smooth referral process for individual patients.

The post holder will be required to demonstrate excellent organisational and administrative skills and have the ability to work independently, using discretion, judgement and critical analysis where appropriate.

The post holder will act as a point of contact for queries relating to patients wishing to access referral pathways, GPs/Practice staff and provider services, representing the organisation and projecting a professional and confident image at all times.

They will need to work autonomously to ensure this support is delivered, using their own initiative to respond to unexpected and sometimes unusual, highly emotive and/or sensitive issues, escalating them to senior colleagues where appropriate.

This role will primarily be office based and will involve a high level of computer use. Please see attached job description for full details of the post