New Enquiries Assistant - Northampton, United Kingdom - Wilson Browne Solicitors

Wilson Browne Solicitors

Verified Company

Northampton, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Looking for a career in law*? Want the first step on the ladder*? Or, do you just enjoy dealing with a diverse range of people and helping them?

If you answered 'yes' to any one of the above then we may have the role for you, as we're looking for a full-time New Enquiries Assistant to help drive our service to clients and potential clients enquiring about our services.

You'll be in contact with a range of people with a multitude of enquiries, about their legal issues.

You job is to define the enquirer's legal needs, position a solution and liaise with our lawyers regarding setting the appointment for a further discussion.

Empathy is important, as is the ability to quickly grasp the issues and offer a high level of service to new clients, as part of their first experience of the firm.

A polite and confident telephone manner with excellent IT, organisational and time management skills is essential.

Legal experience is preferred but not a prerequisite and training will be provided and in due course, a thorough and detailed working knowledge of the legal services provided by the firm is expected of you.

Of course, there's other 'stuff' too, like a good work/life balance, a range of benefits (dependant on position) and the chance to develop within the business.

Job Types:
Full-time, Permanent

Salary:
£17,000.00-£20,000.00 per year

Benefits: