Volunteer Retail Assistant - Colchester, United Kingdom - St Helena Hospice

St Helena Hospice
St Helena Hospice
Verified Company
Colchester, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Main duties of the role


Good customer service
Operating till & cash handling Signing customers up to Gift Aid scheme & inputting gift aid data if required
Explaining to customers that wish to donate furniture what requirements are necessary, such as fire labels etc.

Lifting and moving/placing furniture items for display and merchandising purposes.
Helping customers load their vehicle with furniture purchased in the store. Pricing and barcoding as outlined by the shop manager.
Sorting of smaller donations such as bric, linen, electrical items. Booking furniture collections/deliveries using instore Ipad.
Light cleaning duties. Researching unusual furniture online if necessary, to ensure correct prices to maximise income for the shop.
Ensure health and safety and fire regulations are adhered to at all times

Training & supervision
All required training, including till operation and gift aid will be provided. Health and safety training is mandatory and repeated annually.


Knowledge & experience required


Customer service experience
Ability to handle customer complaints Cash handling
Excellent communication skills Experience of working or volunteering in a retail or furniture environment would be desirable
Experience of lifting/moving furniture desirable, but not essential as training is provided.

Computer literate


Personal attributes
Passionate about St Helena
Attention to detail Comfortable handling cash
Excellent communication skills Personable and approachable
Reliable, trustworthy and flexible to meet the demands of the business Team player with a friendly outlook


Job Type:
Volunteer


Schedule:

  • Monday to Friday
  • Weekend availability

Work Location:
In person
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