Customer Service Representative - Guildford, United Kingdom - DJO Global

Description

Enovis is a medical technology company focused on developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows.

Powered by a culture of continuous improvement, extraordinary talent, and innovation, we 'create better together' by partnering with healthcare professionals.

Our extensive range of products, services, and integrated technologies fuel active lifestyles.


#CreatingBetterTogether
We're looking for an enthusiastic and motivated Customer Service Executive to join our established Service Centre.

Your role within the team will be to assist our customers from across the UK and Ireland to ensure they are receiving the best service, have full knowledge of our product range and help grow our business.

What you'll do:

• Providing product advice to customers
• Maintaining a close working relationship with customers and colleagues across all departments
• Working with Oracle software and our website platforms
• Processing orders in a timely and accurate manner to ensure goods are shipped efficiently.
• Confident at working to set deadlines.

What you'll bring:

• Minimum experience 3 years' contact centre / customer service role.

• Education

• A Levels or equivalent.
• Professional personal manner and committed to providing first class customer service.
• Good written and verbal communication skills.
• High level of accuracy and attention detail.
• Must be able to work as part of a team and be comfortable achieving personal and team targets.
• Proficient in Outlook and Microsoft programs.
• Working hours: Monday
• Friday 8:004:30pm.

Salary:
£24,000.00-£26,000.00 per year


Benefits:

• Company pension
• Onsite parking
• Private medical insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme

Ability to commute/relocate:

• Guildford: reliably commute or plan to relocate before starting work (required)

Education:

• A-Level or equivalent (preferred)

Experience:

- customer service: 3 years (required)


Work Location:
In person


Reference ID:
SS0423