Service Controller Service Centre - Leeds, United Kingdom - NG Bailey Facilities Services

NG Bailey Facilities Services

Verified Company

Leeds, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are currently recruiting for a Service Controller to be based from our Leeds office, LS12 with parking on site.

The Service Controller will work with the service centre team, primary objective is taking responsibility for ensuring that all planned maintenance and breakdowns are attended by the relevant skillset of engineer and are carried out and completed with agreed client SLA'S.

Responsibilities:

You will:

Take on responsibility for the delivery of mechanical and electrical for a key NG Bailey account within client SLA's
Allocating reactive/quoted works to engineers and scheduling the work in
Liaising with Contract Management to Obtain relevant order number/instruction for quoted works, ensuring all documentation and customer approvals are attached to the project log
Instructing subcontractors to carry out reactive repairs, reviewing resulting paperwork and passing through for invoicing
Daily monitoring of all outstanding and overdue reactive/PPM and quoted jobs, progressing all works through to completion
Carry out issue resolution on any works that have not progressed through to Billing, including but not limited to:
Requesting Credit Notes from Subcontractors
Updating Purchase Order information
Goods Receipt Notification
Obtaining relevant supporting documentation to confirm compliance to statutory regulations

Requirements:

You will have:

Prior experience of Administrative roles, preferably in M&E or related service businesses.
Computer Literacy (Microsoft Office, Accurate Keyboard skills)
Attention to detail in numeracy
Customer Service experience

About Us
We are one of the leading independent engineering and services businesses in the UK.

Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training.

You will be working as part of a team, we're committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual

Progression is something we value and we'll make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.