Application & Operations Support (Banking) - London, United Kingdom - People First

People First

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

YourNewJobTitle:
Application & Operations Support (Banking)

YourNewSalary :
up to£54,000 per annum + benefits+ discretionary bonus

Location:
East London

Who You'll Be Working for:
an international IT company

If this job isn't a match for you please view our other vacancies for one that may be a better fit.

What You'll be Doing Each Day:

Out of office hours support is also required as part of the Application and Operations support team
Liaising with the relevant support teams (such as Technical Support, Network, Infrastructure, DBA) when users experience system issues.
Communicating with primary support Helpdesk staff in London and New York to give the team any necessary advice and suggestions.
Working with the team members and the wider Development team to establish best practices to support systems.
Working with the wider Development team and other support teams to analyse and establish appropriate systems configuration to meet Business requirements.
Contributing and regularly joining technical and design workshops within the team to suggest ideas to achieve stable system operations.
Participating in exercises to plan and estimate work volumes for system supports.
Assessing performance, scalability and security matters across design and implementation phases.
Following internal procedures of ticketing in the event of failure to ensure appropriate updates in the communications across the Business and with any relevant people.
Participating in the definition and configuration of system environment in Disaster Recovery sites.
Supporting the continuous improvement and updating system support methodology for all members of the support team, as well as the wider system support departments.

The Skills You'll Need to Succeed:

Understanding of Windows environments.
Understanding of Database Engines
Excellent problem solving abilities
Qualityorientated and selfmotivated.
Hands on experience with Data analysis through SQL language (such as PL/SQL or T-SQL)
Early morning or late night shift working as required.
Weekend/Bank Holidays working (occasionally).

Job status:
Permanent

Start date:

ASAP

Working hours:
Mon to Fri, 9:00 - 17:00

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