Operational Resilience Manager - London, United Kingdom - Small World Financial Services

Description

Purpose of role:

This is a newly created role to build out and maintain a comprehensive Operational Resilience framework for Small World Financial Services (SWFS).

Role details:
As a member of our team, you will be in a unique position to interact with people and teams globally, across different functions, working on topics that have a direct impact on the operational stability of the Firm


Key responsibilities will include:

• Develop and roll out an Operational Resilience Framework, ensuring it is embedded across the organization and meets all regulatory and business expectations.
• Continue to review and enhance the sophistication of existing arrangements and develop throughout the transition period working across the business at all levels.
• Ensuring that required resilience activities are appropriately owned by the business and embedded into their business planning and management processes
• Supporting business areas in identifying and documenting key business services, associated endtoend processes, and underlying assets that support them
• Engaging with SMEs to assess any People, Premises, Data, Third Party and Technology requirements
• Assisting the business to drive the identification and remediation of gaps of their Resilience capabilities and proactively identify and implement innovative solutions to mitigate Resilience risks
• Overseeing and driving the required scenario testing for each
• Ensuring Resilience is given appropriate considerations on strategic projects that are led by other Functions, representing the Resilience position and expectations
• Timely and accurate reporting of Resilience Management Information to Executive and Board level
• Represent SWFs as an SME in the Operational Resilience component of relevant Audits and Regulator visits

Skills & Experience

• Stakeholder relationship and strong leadership skills
• Experienced in change management and governance
• Demonstrable knowledge of industry standards and best practices in Resilience disciplines including supplier resilience
• Solid working knowledge of risk management
• Indepth understanding of Operational Resilience and the stepup from traditional Business Continuity practices
• Exposure to process mapping and management
• Knowledge and experience in implementing resilience planning tools
• Combined demonstrable experience in senior positions in one or more of the following areas: Operational Resilience, Business Continuity Management, Crisis Management, and Communications
• Confident and effective in advising and briefing at all levels, including C-Suite client stakeholders
• Strong communication skills displayed through confident interpersonal, public speaking, and presentational abilities
• Ability to lead, motivate and manage personnel and resources effectively
• Stress resilient
• Experience of working in the Financial Sector (desirable)