Ict Service Desk - Glasgow, United Kingdom - NHS Scotland

NHS Scotland
NHS Scotland
Verified Company
Glasgow, United Kingdom

5 days ago

Tom O´Connor

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Tom O´Connor

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Description
The ICT Department are looking to recruit a Servicedesk Team Leader to contribute to the running of day-to-day operations within the ICT Servicedesk


The successful applicant must be able to deliver duties and support services in a reliable, dependable manner always ensuring customer satisfaction.

Excellent communication skills are paramount as is the ability to assist ICT users.

Essential qualities for this post include good team skills, prioritising workload, and the ability to work to a deadline.

The post requires education to degree level, preferably in the ICT field or an equivalent level of knowledge. Good knowledge of Microsoft 365 is preferred.

The hours of work will be 37.5 hours per week, over Monday to Friday: 06:00 - 22:00

The opportunity of hybrid working, and base location can be confirmed during interview.

**NHS Scotland is reducing their full-time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period, for which you would be paid, until the service you are working in changes rosters or working patterns to accommodate the new reduced working week. If you have any questions or concerns, please contact the Hiring Manager.
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