1st Line Technical Support - Halesowen, United Kingdom - Intuitive Computer Management Ltd

Description

Our vision is to become a go to trusted provider of IT support and Infrastructure Services to local businesses throughout the local areas.

Key Job Responsibilities

• Providing 1st Line Technical Support to business sector customers
• Ensuring continuity, efficiency and enhancing ICT networks

- maintenance of client network environments


Key Skills

• Strong knowledge of Client Windows OS platforms, some knowledge of Server OS.
• Excellent problemsolving skill
• Active Directory setting up profiles and adding users

• Virtualisation

• Good understanding of the virtualization concepts

• Networking

• Good understanding of the networking stack,TCP/IP and subnetting
• Comfortable with a range of backup products
• Knowledge of mobile devices (iOS, Android) and their integration with Windows networks
• Any experience dealing with Office 365 beneficial.
• Experience with Antivirus
• Strong customer service manner.

Application deadline: 22/03/2024

Reference ID: 1st Line Support


Job Types:
Full-time, Permanent, Graduate


Salary:
Up to £23,000.00 per year


Benefits:

• Company pension
• Free parking
• Onsite parking

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme

Ability to Commute:

• Halesowen (required)

Ability to Relocate:

• Halesowen: Relocate before starting work (preferred)

Work Location:
In person

Application deadline: 22/03/2024

Reference ID: 1st Line Support