Application Support Engineer - Berkshire, United Kingdom - ITECCO

ITECCO

Verified Company

Berkshire, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

??NEW VACANCY??

Role:
Application Support Engineer

Location:
Newbury, Berkshire (hybrid)

Salary:
up to £30,000 DOE

Contact me directly or click APPLY today for immediate submission.

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Do you thrive in a fast-paced environment and have the drive to progress in your career? Look no further, this is the perfect role for you
We are currently recruiting for a 1st Line & Application Support for a well-established company based in Newbury.
You will be responsible for providing 1st line support, guidance and assistance to customers, resolving technical queries and issues.

You will be required to analyse customer issues and technical support requests, diagnose and troubleshoot hardware and softwareproblems and be responsible for resolving customer queries in a timely manner.

Key Skills and Requirements

Strong customer service skills and experience
Knowledge of SQL Server
Windows Server
Ability to troubleshoot hardware and software problems
Knowledge of Windows operating systems
Excellent communication skills

Let's not forget the incredible benefits of this role
25 holidays, including bank holidays.
Private medical healthcare.
Pension scheme.
Employee Assistance Programme.
The incredible opportunity for training and progression, including certifications, subscriptions and websites. So you can be the best IT Engineer you can be

This role would suit somebody within the following position:
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IT Helpdesk, IT Support, IT Support Analyst, 1st Line Support, Desktop Support, IT Support Technician, IT Support Engineer, First Line Support, IT Helpdesk Analyst, 1st/2nd Line Support, Field Service Engineer, Field Service Technician_