Resident Liaison Officer - London, United Kingdom - Ackerman Pierce

Ackerman Pierce

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you an experienced Resident Liaison Officer? Have you previously supported any major works programmes? My client is looking for someone who has excellent customer care and the ability to communicate with residents and a range of property and professionaladvisers efficiently and effectively.

The council are looking for someone who can connect with residents and handle the situation with care, as it can be a disruptive time for them.

Main Duties:

To be the principal coordinating link with residents on major work projects.
To liaise with technical staff, other departments and contractors and their representative in respect of improvement schemes to Council properties.
Ensuring work is undertaken in accordance with agreed briefs, specifications, and quality standards.
Engage with tenants and support agencies so that tenants have appropriate support to facilitate access for major works.
Work with the Project Managers, Tenancy Management Team, and Anti-Social Behaviour Team to contribute towards the successful delivery of the capital programme.