Mini Bar Attendant - London, United Kingdom - Raffles London at The OWO (Opening Summer 2023)

Tom O´Connor

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Company Description

Come and join us in bringing the Raffles experience to London

The Raffles name is synonymous with luxury, glamour and extraordinary adventure.

Raffles London at The OWO on London's Whitehall, unites the allure and heritage of Raffles with one of the world's most historic addresses.


This fine Grade II* Edwardian building has been transformed into a spectacular stage for dazzling celebrations; with fine dining, lively bars, the latest in wellness and beauty therapies, the most luxurious suites and rooms, versatile ballroom and event space.

Within these much-storied walls, where legendary statesmen and women once shaped the modern world, guests are now invited to discover new and inspiring emotions and connections.

At Raffles, you arrive as a guest, leave as a friend and return as family.

Job Description

An exceptional opportunity presents itself for a Mini Bar Attendant to be part of an iconic London Opening.

Reporting into In Room Dining Supervisor, you will be responsible for making sure minibars are always stocked and clean. They track inventory and see to it that guests are charged correctly for what they consume.

Specifically as the Mini Bar Attendant:

  • Inventorying each room where there is activity daily
  • Maintaining the cleanliness of bars
  • Stocking mini bar carts according to daily fill requirements
  • Charging the guests if there are any items consumed
  • Keeping mini bar storeroom neat and organized, and tracking the expiry or best before items
  • Replenishing used items in mini bars
  • Accurately reporting of mistakenly charged items on guest folio
  • Inspecting and restocking guest room mini bars according to established standards
  • Ensuring that all inroom accessories and promotional materials are in place
  • Maintaining an adequate stock of products on the mini bar cart and replenish the cart at the end of the day
  • Maintaining the par levels of mini bar stock room and inform the line manager if anything to be ordered
  • Additional responsibilities in absence of line manager or senior employee
  • Performing other duties as required or assigned including assisting with the service at the In Room Dining
Who are we looking for?

  • Should have excellent communication skills.
  • Speak with others using clear and professional language.
  • Flexibility with shifts as per business demand.
  • Be courteous, professional and provide efficient service
Additional Information

Why join our Raffles team?

  • You will be offered a competitive salary.
  • 28 days holiday including bank holidays plus a day extra for every year of your service up to 5 years.
  • Length of service awards for every year of service.
  • We offer Life Assurance to all our colleagues.
  • Enhanced sick pay
  • Enhanced maternity, paternity and adoption pay
  • Free dry cleaning for uniform and an allowance for personal items
  • Season ticket loans and cycle to work scheme
  • Colleague gifting to celebrate special occasions
  • Paid days off to move house or give back time to a charity of your choice
  • Internal learning and development programmes tailored to you
  • Funfilled events, whether that's a pub quiz, team run or festive party
  • Employee benefit card offering discounted rates of up to 30% at Accor worldwide
  • Worldwide development opportunities across Accor's extensive brand portfolio

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