Service Operations Administrator - Milton Keynes, United Kingdom - UCC Coffee UK Limited

UCC Coffee UK Limited
UCC Coffee UK Limited
Verified Company
Milton Keynes, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

18 Month Fixed Term Contract
A varied role providing professional and efficient administration support to the Service Operations Management Team.

You will work closely with the planning teams and field-based engineers to ensure coffee machines are maintained within agreed customer service level agreements.


The Role:


  • To be the main point of administration support for the Service Operations Management team, responding to adhoc queries/updates in a professional and timely manner.
  • Respond to all internal and external enquiries, taking accurate messages and using own initiative to resolve requests, escalating important information or updates.
  • Diary management including arranging appointments, booking meeting rooms and conference facilities.
  • Organising travel and accommodation for staff.
  • Creating meeting agendas and taking minutes.
  • General administration including data entry and documentation.
  • Providing departmental administration support for the wider Service Operations team.
  • Ad hoc reporting.
  • Cover the Planning team when required

The Person:


  • Customer service / administrative support experience.
  • Excellent telephone manner.
  • Good attention to detail and strong data entry skills.
  • Ability to work under pressure and prioritise workload to meet deadlines.
  • Ability to maintain a high level of confidentiality at all times.
  • Selfmotivated with a flexible approach to work.
  • Competent user of MS Office and inhouse computerbased systems.
  • Hybrid working available.

Salary:
£23.5k + 25 days holiday + Pension + Life Assurance + EAP + other company benefits.
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