Site Assistant - Birmingham, United Kingdom - Storage Works

Description

Storage Works is a self-storage business with various geographical branches.

We are looking for a Site Assistant for our City Centre building in Birmingham (B10 0AD).

Main Purpose of Job:

Whether it is business, residential storage or serviced offices, all of the Storage Works team need to deliver quick, straightforward and knowledgeable support to every one of our customers.

There is a great deal of customer interaction, and all the team must be smart, polite, respectful to the customer and to each other, and take ownership of any problems they encounter.

We are looking for someone with a friendly, enthusiastic 'can do' attitude with a good level of written, IT and communication skills.

Comfortable working within a small team environment and adept to lone working.

The Site Assistant is a vital part of the team responsible for the appearance and functionality of the site and to ensure the smooth running and efficiency of the store.

Main duties:

• Customer liaison (including phone answering, unit rental and office sublet tours and customer visits) give a favourable impression of Storage Works
• Supporting new & existing customers over the phone as well as face to face
• Following up on enquiries and advising customers on the best solution for their particular storage requirements
• Updating customer records on the computer
• Selling merchandise
• Administration functions within the company's operating and financial procedures
• Opening and locking procedures are completed (to include checking that all exits are secure)
• General housekeeping to ensure that the site is a clean, tidy safe work environment indoors and out
• Groundwork, painting, repair and maintenance work is completed safely and to satisfactory standards
• Ensure the total safe running of the site
• Comply with all Health & Safety Legislation
• Any other work within the scope, spirit or purpose of the job, as directed by your manager, is completed to the best of your ability.

Job position - Full time

40 hour working week - any 5 out of 7 days - shift patterns to be agreed with the Depot Manager


Job start date:

ASAP

Proposed salary:
£20,000 per annum

Holiday Entitlement 20 days plus Statutory Holidays

Responsible for:
own conduct, productivity and interaction with the team.


Responsible to:
General Manager

If you are interested in the above vacancy and would like to know more, please call

Thanks


Salary:
£12,025.19-£20,000.00 per year


Benefits:

• Company pension
• Free parking
• Onsite parking

Schedule:

• Monday to Friday
• Weekend availability

Work Location:
In person


Reference ID:
Lawden Site Assistant

Expected start date: 02/10/2023