Rehousing Support Officer - Christchurch, United Kingdom - Sovereign Housing

Sovereign Housing

Verified Company

Christchurch, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

We are looking for a
Rehousing Support Officer to join our team in Christchurch.

This is a fixed term role until March 2025, where you'll be working from the office, home or one of our scheme offices.

The starting salary will be £29,000 to £34,000 depending on your experience.

The Role
Our Rehousing Support Officers work with customers when they have to move out of their homes.

This could be due to redevelopment or the disposal of the property as part of our strategic asset management plan.

As a Rehousing Support Officer, you'll own and build the relationship with your customers, working with them from the point of notification through to helping them move to a permanent new home.

You'll make sure the move is done in the best way possible and within the appropriate timelines.

What we are looking for

Direct experience of delivering a customer focused service
The ability to work with teams across the business and our external partners
A proactive approach taking both sensitivities and deadlines in to account
Excellent communication skills, keeping both the customer and colleagues informed during the whole process.
You will need strong organisational and IT skills

Experience within a housing role is desirable but not essential.

There will be some travel involved so you'll need a full driving licence and access to your own transport.

What we can offer you
As a member of the team you will be part of a friendly, dedicated and supportive working environment.

We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives.

This role can give you the opportunity for a career within a successful and diverse organisation.

Some of our benefits include:
- £450 yearly flexible benefit pot to use against benefits of your choice

Flexible working
25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
A chance to buy or sell holiday as part of our flexible benefits package
A generous pension scheme matching up to 12%
Life cover as soon as you join us
You will be a part of our Recognition scheme where you can be gifted retail vouchers
A range of wellbeing discounts including Gym Memberships
A wide selection of other benefits available

About us

We are thrilled to have joined forces with Network Homes in October 2023, which now places us as the 6th largest housing association in the UK.

Sovereign and Network Homes have come together as SNG - an organisation that takes the best of both and makes it even better