Network and Telephony Technical Support Level 3 - Hindlip, United Kingdom - Service Care Solutions - Criminal Justice

Service Care Solutions - Criminal Justice
Service Care Solutions - Criminal Justice
Verified Company
Hindlip, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Role:
Network and Telephony Technical Support Level 3


Salary:
£37,074 - £42,207 Plus market supplement of 10%.

Location:
Hindlip


Contract:
Permanent.


The main purpose of the role is working as a member of the Specialist Technical Support Team and provide some local supervision of Level 2 work colleagues as required, contributing to an efficient and effective customer service, ensuring a quality end toend ICT Service for West Mercia Police.

The role requires a wide ranging knowledge and experience in multiple key technical areas such as:

  • Cisco Switching and networking
  • LAN/WAN
  • IP Routing
  • VOIP / Enterprise Telephony or Call centre solutions
  • Enterprise Firewalls
  • Web Proxies and filtering

Other desirable areas:

  • Cryptography and security principles
  • Security threats and mitigations
  • VPNs
  • Remote Access Solutions
  • Load balancers (Including GSLB)
  • Cloud / Microsoft Office such as: DNS, Azure, Migration and administration.)
  • It would be desirable for you to have some people management experience.
**This role will be part of an on call rota and additional allowances will be paid. This is a hybrid working role.
More jobs from Service Care Solutions - Criminal Justice
See all jobs of Service Care Solutions - Criminal Justice