Senior Product Designer - London, United Kingdom - Moonpig

Moonpig

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

_Our Ways of Working:
_

We believe that we do our best work when we are together, but also appreciate that everyone works in different ways. That's why we operate with three working models which look to define where and how our people work
Remote, Hybrid, Site/Office based._

Although we believe the majority of our people will choose our hybrid working model (at least 2 days in the office each week), for some of our teams that don't require as much in-person connection and collaboration, we offer fully remote working (with paid travel to the Moonpig office up to 6 times per year).

Remote roles are specified directly on our job adverts

Work with us:

At Moonpig Group our mission is to create moments that matter, with our vision to become the Ultimate Gifting Companion. We are an international group made up of multiple brands
Moonpig, Greetz, Buyagift and Red Letter Days. We were founded with the goal of disrupting the traditional greetings industry and two decades on, we are an established leader within the online gifting market, offering a wide range of products to customers across the world.

Moonpig is an iconic brand and innovator.

Whilst we are a big company with big ambitions we move at a pace and agility similar to a startup.

You will get to drive impact here and most importantly we want you

The team:

Our Product Design team is made of 17 designers and a Service Designer, working alongside our counterparts in Product Management, Engineering and Research to test exciting new ideas quickly. We work in tribes and squads focused around specific parts of the customer experience, or key strategic projects we need to deliver for our customers. We empower designers to innovate and test ideas quickly, with new concepts coming from the ground up to help us achieve our company OKRs, either through our daily ways of working, or initiatives such as Hackathons. So if you enjoy working in a fast paced environment with a lot of autonomy, then come and join us.

The role:

We're looking for a seasoned contributor that can deliver excellent UX and UI design across our native web platform and native iOS and Android apps. Detail and dataobsessed, you'll be happy working in a high ambiguity environment and possess the skills to raise the design bar at Moonpig through mentoring your fellow peers within the Product Design Team.
As the Senior Designer looking after our gifting experience, you'll be working on some of our most high value features, pairing with Engineers, Researchers and Product Managers as necessary to ideate, design and test radical new ideas. You'll have autonomy over strategy and execution with guidance from a high profile leadership team and peers across the Product team. Your area of ownership will include customers discovery, exploration and impulse purchasing of our gifting range, and you will be the link between driving value for both our Gifting & Commercial teams and our users.

As a Senior Product Designer you will be responsible for:

Defining and delivering intuitive, efficient and delightful user experiences across our website and apps, considering both the future vision, but also the iterative steps we take to get there
Demonstrating the value UX brings to our business and the commercial impact of the experiments you run within your squad, having a focus on work that delivers against our company OKRs
Coaching and upskilling your fellow Product Designers and Researchers in a collaborative and safe environment within your personal areas of expertise
Working collaboratively in a flexible way with other Designers, Product Managers, Researchers, Engineers and Stakeholders from our Marketing and Commercial teams, helping us understand their needs and ideate as a crossfunctional team
Helping define design team processes through thought leadership and your ability to operate strategically as well as at a pixel level
Lead your team(s) through delivering complex work for new and existing products and revenue streams
Being the voice of our customers in your area of responsibility and bringing stakeholders outside of Product on the endtoend journey of delivering value for our users.

You'll be a great addition to the team if you have:

Demonstrable experience working in an agile, eCommerce business
Experience leading a complex piece of work from start to finish within your team
Experience balancing multiple projects and multiple stakeholders at the same time, especially those within Marketing and Commercial teams
A proactive attitude. You're a selfstarter that is comfortable setting goals, making decisions and driving direction
Experience working with multiple brands and designing for multiple languages
Strong business acumen to help prove the value of great design
Solid technical foundations in order to communicate effectively with your software engineering peers
Proven experience designing and launching for web and