Customer Fulfilment Advisor - Chesterfield, United Kingdom - Evolution Funding

Evolution Funding

Verified Company

Chesterfield, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Fantastic opportunities with a marketing leading company Uncapped Commission

Due to exceptional business growth we have sales vacancies in our Customer Engagement Team, and you will be part of a very exciting future.

If you have experience in tele sales, webchat, retail sales, deal making, hospitality or customer service we would love to hear from you.

Key Responsibilities

Handling inbound and outbound phone calls no cold calling.
Treating customers fairly by offering them the best options to suit their financial situation.
Demonstrating a helpful and professional attitude to every single call.
Taking ownership and overcoming problems with positive solutions through honesty, integrity, negotiation, and collaboration.
Being selfmotivated to successfully achieve set targets and service levels.
Being able to quickly and effectively multitask, always maintaining a keen eye for detail.
Working alongside our lending partners to deliver a great customer experience.

What we are looking for - The Best

Customer Service and/or Sales experience either telephone based, face to face or via digital channels
Strong IT skills including Microsoft Excel and Outlook
Strong telephone and/or webchat skills
Good organisational skills
Excellent communication skills
Regulatory knowledge and understanding of finance products
Professional approach
Ability to remain calm under pressure
Positive attitude
Attention to detail
Ability to work flexible hours and weekends (between 8.30am and 7.30pm Monday to Friday and 9am to 5.30pm
one weekend day with a day off in the week)
Ability to commute to Chesterfield S41 9PZ

Evolution is the largest motor finance broker in the UK.

Since our formation in 2002, we have transformed from a traditional motor finance brokerage into a technology-led firm with systems and technology capabilities that are designed to put the customer first and help our partnerships to grow.

The passion and enthusiasm of our people, around 400+ UK-wide, and their commitment to our vision, has enabled Evolution to deliver the results that have gained us awards and recognition, both within and outside of our industry.

We will ensure you are fully trained and able to work within our regulatory framework (FCA) but have the scope to speak freely to customers without constant scripting.

This is an excellent opportunity to join a growing and very ambitious team in Evolution Funding.

A starting basic salary of circa £22k - £25k with an uncapped commission scheme - OTE of £30k - £35k upwards.

Progression Opportunities
Our benefits include 33 days holiday (including bank holidays), generous pension and life assurance 4 x salary. Salary is reviewed annually and hybrid working is available once the probationary period is passed.

Job Types:
Full-time, Permanent

Salary:
£25,000.00-£35,000.00 per year

Benefits: