Orthotics Officer - Swansea, United Kingdom - Swansea Bay University Health Board

Swansea Bay University Health Board

Verified Company

Swansea, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

Orthotics Officer (SRC MH & PTRC) - Band 3

The Orthotic Services department comprises clinical and administrative staff who, through effective team work, assess for, and provide a range of orthotic products.

These include bespoke footwear, knee bracing, spinal bracing and more, to help improve mobility and function for a wide range of people with different needs.

As an Orthotics Officer, you'll join our existing administrative team working in Morriston Hospital and Port Talbot Resource Centre as the main point of contact for people accessing our services.

You'll be based at Morriston Hospital and will work from both sites.

Your goal will be to facilitate a seamless service for those accessing it, and your success will be seen in an efficient and safe service that supports departmental goals, with wider-reaching support of Health Board targets.

Orthotic Officers are the main contact point for people accessing our services and provide a range of administrative duties to ensure that the service runs smoothly and efficiently.

You should therefore be comfortable speaking with service users, healthcare colleagues and external suppliers.

The majority of administrative tasks are undertaken electronically, so you should be confident using Microsoft office software and ideally have experience of using a healthcare patient management system.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.

There are also apprenticeships, work placements and volunteering roles available.

Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.

The provision of day to day administration support to Orthotic Services ensuring the delivery of effective and efficient support services.
Close and effective communication with the Orthotists (clinicians) to ensure smooth running of clinics in line with department and Health Board priorities.
Effective and efficient utilisation of the electronic clinical information and appointing system ensuring demand is matched with capacity. This will be through appropriate utilisation of available appointments, waiting list management and escalating any issues to the Orthotic Services Manager.
First line contact for dealing with patient appointment and other nonclinical enquiries including complaints. Dealing with enquiries from the general public, departmental and other health and social care staff.
Sharing good practice and compliments with the team for a positive workplace experience.
Liaison with other hospital and communitybased Health Care Professionals such as Podiatrists and Physiotherapists, to support delivery of multidisciplinary services.
To work within the clinical governance framework reporting incidents, dealing with complaints, ensuring health and safety of patients and own environment.
The provision of practical assistance to patients seen in the community/outpatient setting.
The procurement of supplies via Oracle from various stock and nonstock sources and ensuring timely receipting.
Ensuring appropriate orthotic devices are ordered and supplied in a timely manner in line with clinical guidelines.
Supporting and participating in Orthotic Service and Podiatry and Orthotic department meetings to ensure continuous development and improvement of the service.
Ensuring organization and departmental policies and procedures are implemented and adhered to.