Administrative Supervisor/secretary - Plymouth, United Kingdom - Livewell Southwest

Livewell Southwest

Verified Company

Plymouth, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

training logs using organisational systems as directed (ensuring ease of access/retrieval as appropriate) and in line with policies. Supporting operational staff to access management information; electronic and hard copy.

Collect and collate data to enable managers to monitor budgets and performance in relation to business support function with support of line manager.

Collect, collate and prepare information for service area users with support of line manager.

To provide support to customer and visitor reception areas, acting as the first point of enquiry and sign posting individual to relevant information / service.

Support the management team to ensure that internal and external communication systems are in place Ensure that all complaints, compliments, concerns, comments and suggestions are appropriately recorded, and where possible resolved within level of role or escalated appropriately, supporting junior staff where necessary.

Maximise the use of electronic systems to enable effective management of the service area such as Microsoft Office and patient record systems.

Be compliant with the Data Protection and record management policies and procedures with particular reference to confidentiality and safeguarding issues.

Be proactive and contribute ideas for improvement in the way the service is delivered. Able to work on own initiative, prioritising work within defined policies and procedures to set timescales. Ensure that all office support services e.g. post, filing, photo copying, are delivered in a timely manner.

Promote the image of the department, checking that notices and leaflets are up to date & well presented.

Financial management To process and pass for payment all relevant invoices in a timely manner in accordance with business process, with support of line manager To support the line manager with banking and remittance service (including petty cash).

Monitor stock e.g. stationery and order supplies and equipment as required within the business area.

COMMUNICATIONS AND RELATIONSHIPS One of the main aspects of this role is to liaise and build positive working relationships with a variety of stakeholders such as; clinical staff, schools, general practices, service users and all other appropriate bodies.