Senior Administrator - Birmingham, United Kingdom - Birmingham Women's and Children's NHS Foundation Trust

Birmingham Women's and Children's NHS Foundation Trust
Birmingham Women's and Children's NHS Foundation Trust
Verified Company
Birmingham, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Word processing of all forms of correspondence, reports and summaries that are required by the team. Able to update spreadsheets accordingly.


Provide operational support to colleagues, and supervision of band 2 administration staff within the team, if required, as directed by Line Manager.


Deal with staff and patient requests that may be part of a cash office function as and when required, and in accordance with Trust procedures.


Inputting and updating patient information and activity on computerised information systems, creating patient notes where necessary and according to policy.

Maintain filing in both paper and electronic records, ensuring that it is kept up to date at all times. In accordance with Trust procedures, track and receive notes in a timely manner.


Ensure good customer service by providing a professional and effective telephone service, taking accurate messages and providing information and signposting as requested and appropriate.

Undertake training of new staff as directed by Line Manager and/or other managers.


Provide cover as directed by Line Manager for other members of the team in their absence and assist with their workloads as necessary and undertake such other duties as may be reasonably required commensurate with the grade of the post.

Models behaviours that treat others with dignity, respect, and compassion.

Listens actively and respectfully to others.

Identifies and challenges unacceptable practice of peers and colleagues respectfully and takes appropriate action to resolve.

Contributes to the improvement of the service user experience

Treats individuals with respect and kindness

Works in partnership and collaboration with others; respects their rights and promotes equality at all times.

Responds to an individual's situation, needs and preferences, and does not stereotype people.


Develops trust with service users and colleagues through delivering what they say they will and having a flexible approach to their work.

Assists the Lead Administrator with research and development

Carry out any other reasonable instructions from the Management team.

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK.

Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families.

Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work.

Importantly, it also gives us a greater voice in shaping the future of family-centered care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.


Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.

Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.


Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Women's and Children's NHS Foundation Trust.

More jobs from Birmingham Women's and Children's NHS Foundation Trust
See all jobs of Birmingham Women's and Children's NHS Foundation Trust