Senior Sales Administrator - Kettering, United Kingdom - AM Labels Ltd

Description

AM Labels is a successful internet-based company, specialising in label manufacturing, mobile computing and label printing systems and now wishes to recruit a Senior sales administrator.

• Gain knowledge of the company's products, including the label products manufactured inhouse.
• Deal with sales enquiries from existing customers and new prospects by understanding the requirement, offering advice on appropriate solutions and providing written quotations using the companies CRM system.
• Proactively follow up on all quotations sent in a reasonable time scale so that we have the best chance of securing the business.
• Plan and prioritise sales activities using the CRM system to its maximum capability.
• Where relevant, arrange customer site visits to build relationships and development additional business (mainly local companies).
• Process sales orders and raise purchase orders.
• Ensure the development of the contact database, ensuring all relevant fields are completed and that the quality of information continuously improves to assist with account management and targeted direct marketing.
• Ensure stock levels are maintained for stock items.
• Assist the Systems team with preparing quotations.
• Help train new members of staff.
• Log nonconformances when appropriate and ensure a good customer outcome.
• Backup the sales office manager when they are not on site.

• Strong work ethic.
• Excellent verbal and written communication.
• A professional approach to dealing with customers.
• Ability to quickly learn about complex and technical / IT products.
• Ability to multitask and work under pressure.
• Familiar with Microsoft office and a CRM system would be an advantage.
• Purchasing experience.
• Good spreadsheet skills (Excel).

• At least 3 years' experience in sales administration.

• 37.5 hours per week onsite at Kettering office
• 9.00 to 17.30 Monday to Thursday, 8.30 to 17.00 Friday
• 28 days holiday including bank holidays, rising by 1 day per years service up to a maximum of 33 days

• Company pension
• After 12 months service opportunity to join:
• Gym membership
• Private healthcare

• Company pension
• Gym membership
• Onsite parking
• Private medical insurance

• Day shift

• Kettering, NN16 8TD: reliably commute or plan to relocate before starting work (required)

• Sales administration: 3 years (required)