Service Director - Norwich, United Kingdom - Norfolk and Suffolk NHS Foundation Trust

Tom O´Connor

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Description

We have an exciting opportunity for an inspirational leader to join our team inNorfolk and WaveneyasService Directoron a 18-month fixed term contract.


Our focus is on supporting compassionate leadership and quality improvement to create a culture where everyone has a voice and where service users, carers and staff collaborate to have a direct impact on the things that matter most.

Our operating model represents the shift to local delivery supported by expert corporate teams.

NSFT has a care group leadership model where each geographical area is led by a Service Director, Clinical Director, Lead Nurse, and People Participation Lead.


You will be responsible for operational planning and delivery across the Suffolk care group, consisting of a number of community and inpatient clinical services.

You will also be responsible for the delivery of change aligned with the Norfolk and Waveney transformation programmes.


This role is fundamental in achieving success through our improvement journey and needs someone who is skilled at building and sustaining internal and external relationships with key stakeholders.


You will work closely with all staff groups across the care groups as well as being the lead for working with business partners in other teams including finance, contracts and commissioning, IT and HR.

Relationships with external partners include Service Users and Carers, ICS partners, Regulators and other providers working within the Norfolk and Waveney system.


As Service Director you will be working alongside other senior leaders who together are committed to supporting each of our clinical services to thrive.

These services include; adult community mental health teams, older peoples services community and an intensive support team, adult acute wards, crisis support and mental health liaison teams, all of which are committed to enhancing patient experience and improving quality of care.


Key objectives that will be your initial focus include:

  • Developing services that meet the needs of the population's health
  • Operationally leading the work around the Norfolk and Waveney Transformation and change programmes
  • Building and sustaining high performing services to ensure timely access for our service users
This role will be fast paced and challenging, requiring the ability to be able to work under pressure.

You will be able to establish credibility with a wide range of individuals, and must possess excellent communication, leadership, and management skills, together with the vision and drive to ensure your success.

In return, we can guarantee you an innovative working environment, support from an enthusiastic team and a strong support structure.


Working as part of the senior operational team and a care group team, you will have access to mentoring and support both internally and externally as well as Trust-wide Learning and Development Program and be supported in your career and personal growth, with opportunities to help you build your Continuing Professional Development portfolio, enabling you to extend your skills and ensure that you excel.


This is an exciting time to join the team and this role will be pivotal for the Care Group in driving forward the sustainable change needed to improve our services to our Service Users and Carers.

If you share our passion for people and the dedication to excel, we'd love to hear from you We are happy to answer any questions that you may have.


In addition to a competitive salary, as a valued member of our team, you will receive generous annual leave, have access to a car salary sacrifice scheme, support with childcare and, as a respected member of the NHS, discounts from high street retailers and restaurants.

As a Trust, we are also fully committed to supporting staff with agile working

For more detail information please find attached ourJob Description and Person Specificationfor more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities,click APPLY


Here at NSFT we pride ourselves on being a welcoming, talented, friendly, and supportive team who like nothing better than sharing their experiences and learning from each other.


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