Senior Carer - Barrow-In-Furness, United Kingdom - Lakeland Care Support Services
Description
LAKELAND CARE
JOB PROFILE
Post:
Senior Carer
Responsible to :
Senior Supervisor
Purpose of the Job
To ensure that the company philosophy of excellent care and continuous improvement is embedded in the culture out on the patch.
To represent the company's best interest and reflect the values of the organisation in all dealings and communications with both staff and other professionals
To ensure robust health and safety policies on the patch are adhered to and risks are identified and managed appropriately.
To contribute as a member of the senior team to the meeting of Lakeland Care Business Plan targets which are based upon our 4 main objectives.
- Delivering a Quality Service
- Developing and Professional Workforce
- Growing and Developing the Business
- Improving Business and Financial Efficiency
Key Tasks (Not a definite list)
To work across the WHOLE of the patch as required on care as a key part of the job to ensure that an in depth knowledge of clients and staff is maintained and to improve continuity when there are times of sickness.
To conduct support shadowing to new members of staff to ensure they are comfortable and confident in their role and delivering a person -centred service.
To support new staff intensively during the first three months to ensure they develop required standards of competency over their induction period.
To conduct/ attend team meetings as required.
To coordinate the activities of and support to the senior carers / supervisors.
To identify staff training needs via shadowing and competency observations
To conduct spot checks and competency assessments at the required frequency
To be back up for the client rostering system, working towards (after training) being competent to do the support workers rosters and client schedules
To ensure effective communications are maintained with other colleagues in both office and field settings
To undertake quality auditing as required
To be flexible in working hours this may change at short notice in accordance to the business needs
To work alternate weekends, including care, on call and standby duties
To carry out Client reviews and initial assessments at the required frequency, as directed by Care Manager
To contribute to the accuracy and development of client support plans
To ensure quality services are delivered out on the patch by robust quality assurance of working practice and addressing of any issues observed by one to one support and / or additional training where appropriate.
To ensure that client concerns are attended to as a matter of priority and that they are dealt with in a spirit of openness, honesty, welcoming feedback and being willing to make improvements when required.
OUT OF HOURS SUPPORT
Provide information advice and support to Care & Support workers outside of normal office hours as agreed on a rotational basis, this is likely to involve liaison with families and other professionals such as emergency out of hours team, district nurses, etc.
Provide handover information to office staff and the end of each shift
This job profile is not an exhaustive list of duties but is intended to give a general indication of the range of work undertaken and will vary in detail in the light of changing demands and priorities within the service.
PERSON SPECIFICATION
Post:
Senior Carer
Responsible to:
Senior Supervisor
Experience in caring for vulnerable individuals
Working without immediate supervision
Administrative and organisation skills
Flexible working
Geographical knowledge of area
Agreement to carry out the necessary in service training to fulfil the role
Vocational Qualification level 2 or in progress.
Risk Assessment Training
Ability to inspire staff to perform to their best abilities - leading by example
Using Initiative oral/written skills/communication
Flexibility over hours.
Attitude, sympathetic, empathetic
Practical skills - caring
Ability to promote independence and person centred care
Being able to conduct reviews/assessments/mentoring of staff
To be flexible over hours worked and available alternate weekends
Knowledge of Person Centred Care and Risk Assessments
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