Business Support Coordinator - Manchester, United Kingdom - Damar Training

Damar Training

Verified Company

Manchester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

In this role you will be a key member of our Business Support Unit, working against our pillars of expertise as we deliver the Damar Difference in outstanding customer experience.

This role is key in helping us create and drive through our ambitious goal for the Business Support Unit to be front and centre of our offer, working across the whole business to manage, drive and enhance the experience of colleagues, customers, and students.

The contents of this job description are not exhaustive.

You may also be asked to perform other related duties relevant to the level of your role to meet the ongoing needs of our business.

Key responsibilities:

General office administration/enquiries duties delivered with a high level of quality and in line with office procedures including dealing with inbound customer calls
Coordinate with external stakeholders on apprenticeship registrations, assessments, learning materials and memberships
Have a good working knowledge of our internal systems to ensure our data is correct and up to date
Work closely with other departments to assist with a wide range of activity and tasks
Proactive relationship building with all departments, offering support complimentary to the colleague, customer, and student journey
Work with other members of the support unit to ensure high quality outputs and that a professional service delivery is always maintained
Supporting ad hoc project work as and when the need arises

Skills:

Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) particularly using Excel for data entry and analysis
Brilliant communication skills
Excellent time management skills
Good experience of building relationships

Knowledge and qualifications:

5 good GCSEs (grade 4 or above) or equivalent, including English and maths
Work/office experience

Personal attributes and behaviours:

Professional approach
Flexible outlook with the ability to work around changing business needs
Team player
Positive cando attitude
Honesty
Integrity
Trustworthiness

Additional requirements:

To comply with the requirements of our Employee Handbook and policy documents
To promote the equality of opportunity within our organisation
To demonstrate commitment to safeguarding and promoting the welfare of all students
An enhanced Disclosure and Barring Service (DBS) check is a requirement of all roles at Damar that may include sole supervision of young people or vulnerable adults

Job Types:
Full-time, Permanent

Salary:
£20,000.00-£22,000.00 per year

Benefits: