People Coordinator - Leeds, United Kingdom - LloydsDirect

Description

People Coordinator - Operations team


Salary:
Up to £26,000 pa

Full time

Hybrid Working - 2 days a week in our Leeds Head Office (your place of work); Leicester (Bardon) site adhoc; & twice a month visit to our West London Site (Perivale)

Travel Expenses covered to your non place of work sites

The LloydsDirect vision

Here at LloydsDirect, now a proud part of the Pharmacy2U family, we're all about making healthcare simple and accessible


Our vision is clear:
empower patients with smoother medicine management. We're on a mission to build an innovative prescription service that's simple and accessible for everyone.

By simplifying repeat prescriptions, we're not just making things easier for our patients, we're taking pressure off the NHS too.

As we come together with Pharmacy2U, our mission grows even stronger. We're not just simplifying repeat prescriptions; we're setting out to transform the landscape of digital healthcare.

By joining forces, we aim to reach more people, offer more services, and ultimately, create a world where good health is within everyone's grasp.

Our story so far

It all began as a simple idea around a kitchen table - to make NHS prescriptions simpler for people to manage.

That idea grew into LloydsDirect, starting our journey in 2015 as Echo before becoming the LloydsDirect you know today.

Now, as we join the Pharmacy2U family, we're starting a new chapter, one that's about bringing our shared vision to life.

We've already helped over 1.4 million patients and earned an 'Excellent' rating on Trustpilot. As a certified B-Corp, our commitment to sustainable, patient-focused care is something we're really proud of. With Pharmacy2U, we're ready to take our mission further, reaching more people and making healthcare management even smoother.

Our team and company culture

Joining us means becoming part of a unique blend of talents and passions. Our team spans from pharmacists to customer care advisors, and from tech wizards to creative thinkers. What unites us is our commitment to innovation, creativity, and making healthcare accessible and simple for everyone.

We're a company that thrives on diversity and inclusion.

Every voice matters here, and we go the extra mile to ensure that our team reflects the diverse community we serve.

We believe that the best ideas come from a mix of perspectives, experiences, and backgrounds.

The Role

This role sits within our Operations People Team which is part of our bigger Group People Team of 16 team members.

The Operations People Team is formed of a Chief People Officer, Head of People, a Senior People Partner and a People Partner.

This role reports into the Senior People Partner and supports from an admin perspective our Pharmacies in Perivale, Leeds and Bardon who work on site; our Customer Care Team who are remote first/hybrid; and has total Company responsibility for Company wide initiatives.

Your total stakeholder population will be approx 250 team members and for Company wide initiatives 550 team members.


Key areas of ownership:

• Owning core HR processes, admin tasks & communications including payroll.

• Systems management

• Creating and maintaining the records held in our HRIS (BambooHR & Youmanage) ensuring accuracy and integrity at all times, managing and updating all policies on our intranet (Notion & Sharepoint), ensuring these are up to date, consistent & accurate.
• Payroll owning the relationship with our payroll provider & payroll department and helping to manage any payroll queries.

• People Team Inbox

• Being the first point of contact for general people and policy related queries through our dedicated inbox within our internal time frames.

• Onboarding

• Delivery of onboarding inductions, including all preonboarding tasks to ensure that all Right to Work and background checks are complete, offer letters and contracts are executed correctly and on time.
• Ensure the local legal requirements are strictly adhered to, including performing Right to Work checks.
• Coordination of offboarding team members, including booking exit interviews.
• Supporting the Head of People & People Partners through our regular people processes, for example; Performance & Salary Reviews for total company.
• General HR reporting, as and when required for total company.
• Organising adhoc events to keep our team members well informed and engaged.
• And lots of other exciting projects for total company along the way

Requirements:


To succeed in this role, you will need:

• Previous experience in a HR administrative role, preferably in a high growth business or Operations environment.
• Previous payroll experience is highly desirable.
• Able to build and train our team on processes and provide structure that is simple to use by creating templates.
• Ability to juggle a range of tasks effectively with excellent stakeholder management skills this role is people facing, first and foremost.
• Strong attention to detail.
• An i