New Business Consultant - Warrington, United Kingdom - MERJE Ltd

MERJE Ltd

Verified Company

Warrington, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Full Time, Permanent - 40 hours; flexibility on contracted hours between 8am - 6pm (no weekends)

Immediate Start
Do you have excellent communication skills, a strong work ethic and the ability to work in a fast-paced environment?

We have an exciting opportunity and are searching for a New Business Executive, with previous Customer Service experience, to join a growing business in Warrington.

New Business Consultant role:

Underwrite company cases within agreed mandate, with consideration of business risks being paramount.

You will ensure all necessary documentation is received and thoroughly checked before payments can be authorised.

New Business Executive Responsibilities:

Underwrite new business using company guidelines to make decisions on accepting or declining new claims for all products in line with the company's service-level agreement (_SLA's).

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Be comfortable running company reports, understanding personal and departmental targets.

Review new and supplementary engineer's reports to ensure we have the correct vehicle details for the claim - damage to a client's vehicle must be consistent with the accident criteria provided.

Ensure all agreed costs from the engineer's reports are transferred to the financial portal.

Carryout due diligence on potential new Bodyshop's, using credit safe, google maps and VAT checker.

Create a risk profile of potential new Bodyshop's and adhere to the companies' guidelines.

Pay-out pending calls, chasing Bodyshop's for outstanding invoices which are ready to be funded, making sure the Bodyshop is encouraged to forward the documents as soon as possible.

Ensure all deals are paid out in accordance with company policies.

Be able to spot anomalies and the warning signs of fraud, alerting the department manager in a timely manner.

Comfortable building relationships with business stakeholders, including Bodyshop's and engineers, providing excellent customer service, maintaining a friendly and professional manner.

Support team members and assist in other areas due to needs of the business.

Maintain up to date knowledge of company products and seek to develop your skills and knowledge, by taking part in company training.

All tasks must be completed adhering to company values.

What we are looking for:

Experience of working within the insurance industry
A knowledge of invoice purchasing
Experience of operating in claims/dispute resolution
Customer service experience.
Good keyboard skills and intermediate level IT skills
Experience of managing own workload and adhering to deadlines
Good working knowledge of Microsoft Word, Excel, and Outlook
Desirable; NVQ Level 2,3 and/or 4 in customer service (or equivalent) / Chartered Institute Insurance (CII Cert)

New Business Executive Benefits:

Monthly bonus can increase salary by up to 5%

£50 a month to spend on pick & mix benefits

Free Parking

Pension and Health Insurance

In office role/can request hybrid following probation

20 days holiday, plus bank holidays

Mental Health sessions:
Massage Monday's/Meditation Monday

Free Fruit / T&C