Residential Sales Team Leader - London, United Kingdom - Hyperoptic

Hyperoptic
Hyperoptic
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Office location :
London/Manchester

Hiring Managers Name :
Rob Foote

Why work for us?
Hyperoptic is the UK's hyperfast broadband provider and we're No.1 for reliability in 'Broadband Provider Survey 2021'.

We work smarter, together, being agile and responding with the speed our business and customers demand - without compromising on quality.

We stay focused, performing at our best to ensure we are focused on hitting targets and goals together.

And we strive for excellence, paying attention to the detail, constantly seeking to stretch ourselves and find better ways of doing things.


Some of our Benefits
Excellent career progression opportunities
25 Days holiday rising to a maximum of 35 with length of service
Private medical Insurance provided by AXA health
Life assurance giving you cover of 4 times your base salary
Our pension scheme matches your contributions up to 4%
Retail offers — discounts from hundreds of recognisable brands
Free Hyperoptic broadband if you live in a Hyperoptic area
Enhanced pay for new parents
Tastecard for restaurant, retail and entertainment discounts


About the role
The Residential Team Leader (TL) role is responsible for customer acquisition. The TL will deliver sales across business and residential markets through his/her team in line with target.

The role is very hands on, and the TL will spend a considerable amount of time in the field coaching, developing and showing agents how to perform to the expected standards.


What will you be doing?

  • Deliver new customer sales in line with monthly targets
  • Induction of new starters, and inlife training and coaching
  • Maintain headcount in line with budget
  • Day to day operational management of the team: KPIs achievement, making sure all team members have proper direction, knowledge, skills and tools to deliver expected results.
  • Managing a plan of all team's activities on daily basis, support the team in real time, work with all relevant stakeholders to ensure the smooth implementation of planned activities.
  • Strive for continuous improvement across the team

What we are looking for:


  • Proven track record of performance in business sales management
  • Experience in the broadband/telecommunications market
  • Experience working with SMEs (E) and residential customers (D)
  • Strong sales and negotiation skills
  • Great communication and interpersonal skills

What happens next?

  • You apply
  • We'll get back to you — even if it's a no (for now)
We look forward to hearing from you.
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