Regional Training Partner - Manchester, United Kingdom - Turtle Bay Restaurants

Turtle Bay Restaurants
Turtle Bay Restaurants
Verified Company
Manchester, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Regional Training Partner - a fantastic opportunity for an experienced Trainer with a passion for food, drink, development, and people.

An exciting time for Turtle Bay as we reshape and restructure how we do Training and Development.

You have an opportunity to join a team and be part of something different, and have a lot of fun along the way.


This is a new role at Turtle Bay and will sit within our Training & People Team and partner with Ops Managers to support the development of our restaurant teams, drive standards, launch and embed operational change and support new site openings.

You will be working alongside a regional kitchen trainer to coach, train and drive standards across all departments. You will also be involved with developing our Training and Development Strategy.

This is a field-based role where you will be required to travel across the Northwest region.


Requirements:


  • Managed teams within high volume fastpaced business.
  • Been a General or senior Restaurant Manager at some stage in their career.
  • A skilled Manager who loves being handson
  • Passionate about food, standards, and guest experience.
  • Has a fantastic attitude to work.
  • Is patient and calm
  • A proven track record of team development
  • Competent in Microsoft Office
  • Experience in the hospitality industry.
  • Is comfortable delivering training material to groups of trainees
  • Can work regular weekends and evenings
  • Flexibility to travel daily with frequent nights away from home
  • Has strong knowledge of compliance and food safety/health and safety legislation

Responsibilities:


  • Working with the Op Managers to identify where the needs are in each region for developing our management teams and future leaders.
  • Working in site alongside the restaurant management team to improve service and standards
  • Developing development plans for managers and coaching them on how to improve the guest experience.
  • Ensuring training is aligned with operational needs and consistency monitored across the regions.
  • Ensuring all General Managers deliver and complete the standard training programme at Turtle Bay.
  • Ensure regional training houses are in place and standards are monitored
  • Rolling out training initiatives across their regions, alongside their Ops Managers to embed and follow up.
  • Being the critical training contact for General Managers and Team Trainers for their region.
  • We are carrying out periodic observations on MITs and Managers on pathways to identify gaps in knowledge and build their plan to improve.
  • Driving the compliance knowledge and scores across the regions.
  • Reporting on weekly projects and site visits
  • Driving our equal opportunities policies to ensure we deliver development fairly and equally across a diverse workforce.
  • Ensuring that our documents and processes are in line and kept up to date with GDPR and our workplace privacy notice.
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