Maintenance Administrator - Cambridge, United Kingdom - Munro Building Services

Munro Building Services

Verified Company

Cambridge, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Maintenance Administrator/ Help desk Co -ordinator

Cambridge Based

Role Description
The role of Maintenance Administrator/Helpdesk Co-ordinator will work within the maintenance team to provide support.

They will also provide support to the maintenance team and project managers across a number of areas including administering and updating the companies CAFM system and other projects where required.

Providing general administration duties, such as answering the telephones logging client callouts and liaising with property managers.
Assist in allocation of engineer's workloads and distribution of callouts.
Providing support in the administering and updating of the Maintenance database.
Providing support in administering engineers time sheets.
Providing support to the projects managers in collating information for maintenance proposals, Requests for information tenders and quotations.
Loading of purchase invoices onto accounts system.
Assist engineers with ordering of spare parts.
Preparation of sales invoices.
Other undefined support requirements appropriate to the skillsets of the individual.

Specific Responsibilities

Manage and update the maintenance CAFM system and database.
Administer the maintenance teams aged debtors and credit control activities.
Supporting and administrating Subcontract maintenance visits and collating service reports.
Effectively use standard IT packages to a high degree of competency along with bespoke company systems to deliver on objectives. Must be proficient in Word, Excel and PowerPoint.
Is responsible for effectively managing and prioritising own workload and have the ability to respond appropriately to unplanned requests for support, advice and guidance, establishing priorities that ensure objectives are met.
Is flexible and works with the maintenance team to support delivery of other initiatives.
To gather information from a range of sources, analyse information and identify problems and issues, and make effective decisions to take appropriate timely actions. Identifying when escalation is necessary and informing appropriate manager.
Works well in a dynamic environment.
Able to build, manage and maintain strong relationships and communicate effectively within the business and work in partnership with other team members.
Strong communication, literacy and writing skills.
Happy to challenge the norm and look for innovative ways of working.