IT Field Engineer - Barnet, United Kingdom - Involved Solutions

Involved Solutions
Involved Solutions
Verified Company
Barnet, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Title:
IT Field Engineer


Location:
North London


Salary:
£40,000 + Benefits


Contract/Permanent:
Permanent


Working Hours: 8.45am - 6pm


Hours per week: 40 hours


WHAT YOU GET:


  • Up to £40,000 salary as well as a wide array of benefits
  • To work with a growing organisation who are looking for an IT Field Engineer to provide support to a huge array of clients ranging from NHS to Window Door Designers
  • Excellent opportunity for a passionate and driven individual to progress their career
  • Working as an IT Field Engineer providing Infrastructure Support
  • Progression opportunities within the company
  • Multiple teams within the company and qualifications are encouraged as well as OTJ training
  • Complete BAU troubleshooting support
  • Opportunity to increase skillset and develop individual competency, problem solving skills and technology exposure

THE JOB:


The role of an IT Technician:

  • Providing 1st class support for all customer incidents and service requests, while maintaining a high-resolution rate.
  • Providing an excellent customer service experience to the company and customers
  • Take advantage of the extensive training and development opportunities available with the company to pursue a career in IT
  • Take control of 2nd Line Escalations ensuring technical faults and requests are managed and prioritised effectively
  • Be able to relay technical information collected in a clear and concise manner for higher level engineers to resolve where needed as well as in non technical terms to stakeholders within the company
  • Installation of Azure, Servers and Firewalls within client sites
  • Have a strong passion for IT, and use this to increase the IT service level of the department to develop not only yourself but the service desk
  • Extensive learning in Azure, Networking, VMware and more
  • It is 5 days a week onsite and you will be required to report to client sites on average 4 times a month


The client is an organisation who offers massive opportunities for training and gaining new skills and are excellent at matching a passion for IT with progression and career development.


WHAT WE LOOK FOR:


Essential Skills - IT Technician:


  • Installation of Azure, Servers and Firewalls
  • Escalation point for 2nd Line IT Team BAU problems
  • Working with VMware and Hyper-V


  • Office365 Administration

  • Mail Distribution lists (Exchange)
  • Networking vLAN Configuration and Firewall Implementation
  • Strong Communication skills

Additional Experience that is desired - IT Technician:

  • Working in an MSP environment
  • Experience within a fastpaced environment
  • Any Certifications

Alternatively for more information, please call Involved Solutions on
IT Technician / IT Field Engineer / IT Engineer / Azure / Infrastructure / Hyper-V / Office365 / Microsoft 365 / VLAN / VPN / Server / Active Directory / Microsoft / IT / Microsoft Exchange / AD / Field / VMware
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