Administrator/clerical Officer - Darlington, United Kingdom - Seven Resourcing

Seven Resourcing
Seven Resourcing
Verified Company
Darlington, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Seven Resourcing are looking for a temporary Administrator/Clerical Officer to work in Darlington. This position is initially for a period of 9 months and is paying £11.39 per hour.


Key Responsibilities:


  • Ensure maximum productivity from operatives by the maintenance of full diaries on a daily basis for each relevant operative on DRS.
  • Carry out the administration of relevant systems: DRS, Open Contractor, Orchard.
  • Deal with and process high level repairs, raise, book in and oversee all repair requests.
  • To ensure trade operatives and supervisors communicate in a timely and accurate manner about the progress of work, in order to schedule the workload to meet tenants' requirements.
  • Ensuring timesheet data is accurately recorded and reported for finance reconciliation.
  • To support the administration of the purchasing and contracts officer.
  • To assist in maintaining procedures to ensure that quality management systems are robust and effective.
  • To investigate and complete outstanding job tickets on Open Contractor, DRS and Orchard to ensure correct financial figures are achieved.
  • To ensure customers are provided with a quality service which meets customer expectations and reduces repeat enquiries.
  • To liaise with tenants, alongside agencies, suppliers and internal customers in scheduling of housing repairs, appointments, communicating details and any changes with tenants, operatives and staff within the council as required.
  • To personally deal with and aim to resolve all enquiries received at the first point of customer contact to signpost customers to other council and noncouncil services where appropriate.
  • Carry out the administration of the gas servicing procedure to ensure all properties are compliant.
  • To ensure completion of all Periodic Electrical Testing, 6 monthly full tests, monthly testing and emergency lighting.
  • To ensure daily qualifying jobs are passed over to CCTV with the relevant and correct information.

Applicant Requirements:


Qualifications:

N/A.


Experience:2+ years working within a similar role.


Compliance:
Proof of right to work in the UK and references covering the last 2 years.


Hours:37.5 hours p/w.


Working with Seven Social Care:


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