After Sales Support Administrator - Wigan, United Kingdom - Pemberton Park and Leisure Homes Ltd
Description
After-sales Support Administrator
- Monday
- Friday 9am5pm
- Based at Woodhouse Lane, Wigan
Pemberton Leisure Homes Ltd is a well respected manufacturer of quality static caravans and has been trading for over 70 years.
Key Tasks
- Inputting data for engineers very accurately, taking calls from customers with regards to aftersales issues.
- Taking and processing orders from customers.
- Ordering parts required to complete repair work
- Ensuring parts required/ordered are received and checked for damages / shortages.
- Generating quotes and invoicing goods and services.
Key Skills / Experience
- Administrator duties: 2+ years
- Professional Manor
- Reliable
- Organised
- Excellent Time Management
- Helpful Nature
- Excellent Communication Skills
- Excellent Telephone Manor
- Confident of using Word & Excel.
- Able to Multitask
- Able to deal with a high volume of work.
You will be expected to provide a swift, informative service to all your customers:
- Liaising with engineers and Area Sales Managers, logging faults, assigning engineers, ordering parts via our purchasing department, checking parts received to ensure they are correct and undamaged. Managing your engineers to ensure their efficiency and productivity. Generate performance measure statistics (within Excel)
Starting Salary £19,000 to £22,000 depending on experience.
Company Pension
Paid Holidays
Salary:
£19,000.00-£22,000.00 per year
Schedule:
- 8 hour shift
Work Location:
One location
Reference ID:
Pemb\After Sales Admin
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