Vp, Relationship Management - London, United Kingdom - Ameriprise Financial
Description
Where you'll fit in & what our team goals are
Retain existing LGPS (Local Government Pension Schemes) and local authority treasury clients through proactive maintenance and development of relationships with both clients, their consultants and the LGPS Pools.
You will support the sales process and eventually have the opportunity to participate in the origination of new business.
Responsibilities
How you'll spend your time....
- Maintain a log of client tiering across the team and ensure service delivery consistent with each client's status
- Manage the book of clients you have responsibility for through:
- Understand the client and their requirements
- Take every opportunity to improve the client experience
- Delivery of SLA in respect of client tiering
- Ensure timely response to daytoday queries
- Escalate issues as appropriate
- Communicate investment strategy ideas and market intelligence in a proactive manner
- Be an advocate for the client within CTI
- Seek the status of trusted adviser with clients
- Leverage the time and resources of the investment teams effectively
- Ensure Salesforce accurately reflects all client details, contact activity and pipeline
- Maintain an annual record of CPD
- Maintain up to date knowledge of investment markets and CTI strategies in order to be able to discuss the same with clients and their consultants
- Achieve all applicable regulatory and risk management standards defined to manage Money Laundering / Terrorist Financing and Sanctions risk
Required Qualifications
To be successful in this role you will have....
- Successfully completed the IMC as a minimum
- Have started, completed or be willing to complete the CFA Level 1
Preferred Qualifications
If you also had this, it would be great
- Local Authority experience is a plus but not essential
About Our Company
You'll find the promise we make to our clients is the same one we make to our employees: Your success is our priority.
Our expertise is diverse with more than 450 investment professionals sharing global perspectives across all major asset classes and markets.
Our clients have access to a broad array of investment strategies and we have the capability to create bespoke solutions matched to clients' specific requirements.
We appreciate that work-life balance is an important factor for many when considering their next move so please discuss any flexible working requirements directly with your recruiter.
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