Admin Support - Stoke-on-Trent, United Kingdom - University Hospitals of North Midlands NHS Trust

University Hospitals of North Midlands NHS Trust
University Hospitals of North Midlands NHS Trust
Verified Company
Stoke-on-Trent, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

beBee Recruiter
Description
The post holder is responsible for the patient's journey from receipt of referral to appointment. To provide a proficient and effective system, in order to achieve the trusts targets. Identify, analyse and resolve issues relating to the patient pathway. To ensure that any subsequent follow-up appointment is patient focussed, efficient and effective.

Incorporating use of all the Trusts systems including:

Choose and Book, Patient Administration system, Iportal and any other systems to achieve a smooth pathway for the patient alongside accurate and safe Data Quality collection.


Most members of staff in the Trust have a responsibility for supporting the delivery of Planned Care Services, and the achievement of Cancer and RTT targets, whether in a supportive role, or in terms of providing hand-on care.

Application of the national rules and guidance is critical in relation to treating patients in a timely manner and chronologically, whether by clinical priority or in terms of length of wait.

As part of the administrative support structure, the post-holder is responsible for adhering to the Trust's Access Policy and Standard Operating Procedures.

The post holder will also require excellent communication and interpersonal skills and the ability to work flexibly are essential.

The post-holder will ensure that confidentiality as outlined in the Data Protection Act 1998 is adhered to at all times.

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