Internal Sales Co Ordinator - Woking, United Kingdom - Jointing Tech
1 month ago
Description
Area of Responsibility:
The internal sales co-ordinator is responsible for maximising sales revenue from sales enquiries into the branch, as well as maintaining and developing relationships and revenue with existing client accounts.
Duties & Responsibilities:
- To carry out any reasonable duties as requested by the Regional Sales Director.
- To answer promptly any telephone calls received by the sales office.
- To promptly follow up any enquiries received.
- To provide a timely and efficient service to the company's clients with regard to any provision of pricing, stock and delivery information or product support.
- To ensure that all relevant customer and sales information is recorded quickly and accurately on the CRM.
- To work closely with external sales team with regard to quotations received and subsequent result of followups.
- To work in a clear, accurate and controlled way with regard to their own work stations and the sales office environment in general.
- To ensure that any orders placed on the system are accurate in content and to record any special requirements required by the client with regard to delivery times/locations etc, and inform the relevant warehouse personnel.
- To liaise with other branch operations with regard to supply and allocation of stock products to best meet the needs of the client.
- To identify and quickly act upon commercial opportunities and market intelligence, engaging with the Regional Sales Director and external sales team.
- To attend any training courses that are deemed necessary by management to further the sales opportunities of the company or to further their own personal development.
Skills/Knowledge/Experience:
- Strong organizational and planning skills.
- Problem solving skills / solutionsoriented skills
- Excellent Interpersonal skills and ability to influence at all levels
- Identifies and anticipates customer needs and exceeds expectations.
- Takes accountability for decisions and impact on others.
- Ability to work as a team and under own initiative.
- Excellent oral and written communication skills
- A good standard of education, including Maths and English GCSE
- A good level of IT competency in MS Word, Excel & PowerPoint
Recommended Key Competencies:
- Honest & integrity
- Strong networking skills
- Positive attitude and work ethic
- Enthusiastic and selfmotivated
- Resilience/ Flexibility
- Target driven
- Strong client /business acumen
- Highly organized, efficient, and effective time management
- Strong verbal and written communication skills
- Ability to adapt approach to audience
- Proactive & Decisive
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