Service Advisor - Epsom, United Kingdom - Clemence Rogers Recruitment

Clemence Rogers Recruitment

Verified Company

Epsom, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Service Advisor -Epsom
Clemence Rogers are currently working in partnership with our client to recruit a Service Advisor based in Epsom

Job Purpose

To drive the standard in customer car and deliver a courteous and efficient reception ensuring a high standard of customer satisfaction.

To ensure high standards of quality workmanship and be an advocate of the service 'Process Development Plan' and supportcontinuous process improvement.

Main Duties

Ensure the accurate and timely completion of all department administration.
Achieve all allocated objectives for the department and operate within the law at all times.
Contribute to a department marketing strategy to promote all products and services.
Plan ahead and manage time effectively to ensure all tasks are achieved.
Greet customers and visitors promptly, courteously, and professionally.
Ensure all Group, Manufacturer and Statutory Legislation policies and practices are strictly adhered to.
Develop and maintain professional working relationships with all customers, dealership colleagues, suppliers and external representatives.
Ideally you will be from a motor trade or retail
Must be confident and presentable
Excellent customer service skills
Full driving licence held for a minimum of 6 months with fewer than 9 penalty points.