Volunteer Charity Shop Supervisor - Annan, United Kingdom - Kates Kitchen

Kates Kitchen

Verified Company

Annan, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Summary

The post holder will be responsible for the day-to-day running of our town centre shop in Annan working with our staff, volunteers and job placement trainees.

Key tasks are to grow sales and promote our services.

Base
The post will be based at our new shop in Annan.

Accountability
The post is accountable to the Board of Trustees through the Manager at Kate's Kitchen

Hours and Rate of Pay
The shop will open from Monday to Saturday 10am - 4pm, hours flexible to be arranged. The position is initially voluntary with the view of becoming paid employment.

Principle Duties & Responsibilities

Meet and greet customers
Lead our shop team of Trainees and Volunteers
Grow sales through effective customer engagement
Ensure stock provision for the shop
Ensure goods are prepared before going on sale, i.e. that items are clean and fit for sale
Manage the shop to efficiently merchandise and rotate stock
Daily cashing up
Receive donations from members of the public
Be responsible for the operational adherence to Kate's Kitchen policies on site, including Health & Safety, Customer Service and Equal Opportunities
Carry out other duties as reasonably requested by the Kate's Kitchen Manager

Shop Supervisor Person Specification

Essential Criteria

Proven experience of retail sales and customer service at a supervisory level
Ability to manage daytoday operations of the shop
Ability to work without close supervision, be innovative and use own initiative
Ability to lead and motivate a team of trainees & volunteers with differing capabilities, including some who may be new to the labour market
Good organisational skills
Must be computer literate

Desirable Criteria