Facilities Assistant - Tower Hamlets, United Kingdom - Neway International Ltd

Neway International Ltd
Neway International Ltd
Verified Company
Tower Hamlets, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Neway is looking for a Facilities Assistant to join our client based with Tower Hamlets Council.

Facilities Assistant Vacancy

Six Months Vacancy
The post holder will be expected to work a pattern of between 07:00 -21:00 according to business needs.

This is an exciting time for Facilities Management at the London Borough of Tower Hamlets as we prepare to move into the New Town Hall.

You have a real opportunity to be involved in setting up new procedures and policies and be part of an excellent professional Facilities Management Service.


Role Purpose:
The Facilities Assistant is responsible for looking after workspace and buildings within the Councils corporate property portfolio. The remit includes Libraries, Idea Stores, Administration buildings, Youth Centres, Community building, Children's Centres, Adults Centres and parks buildings.

The Post Holder may work at a busy reception with a range of different service providers.

The Post Holder will have responsibility for assisting in the planning of the delivery of FM services into the New Town Hall.


The post holder will be responsible for ensuring buildings are safe, clean, health and safety compliant, fit for purpose and ensure that value for money and excellent customer service is at the forefront of our service delivery.


Key responsibilities:

  • Provide high quality FM services
  • Ensure value for money
  • Provide basic reports
  • Report on building issues and suggest improvements
  • Ensure that buildings are compliant, secure, and fit for purpose
  • Build great relationships with building users and meet their service requirements
  • Ensure that customer issues are resolved quickly, and users are kept informed
  • Ensuring that requests from the FM Helpdesk are responded to and resolved in a timely and pragmatic way. Statutory compliance will be a key responsibility, and you will ensure that records are maintained, and that the Council's Asset Management system is kept up to date.
Have excellent experience within a Facilities and or Customer service environment.

You will have a successful track record of assisting in building great services, excellent problem-solving skills and will have experience and a proven ability to work with a range of staff and services to support excellent service delivery.

We'll also be looking for good IT skills including the use of MS Office.

A Health and Safety qualification will be desirable.


Job Types:
Full-time, Temporary contract, Fixed term contract

Contract length: 6 months


Salary:
£16.18 per hour

Expected hours: 36 per week


Benefits:


  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • Monday to Friday

Work Location:
In person


Reference ID:
Expected start date: 11/03/2024
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