Pcn Care Coordinator - Hinckley, United Kingdom - Hinckley and Bosworth Medical Alliance

Hinckley and Bosworth Medical Alliance

Verified Company

Hinckley, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

We are looking for Care Coordinator to join our team within the Hinckley Central Primary Care Network, on a full time basis.

Hinckley and Bosworth Medical Alliance is a GP Federation that supports 12 GP practices across Hinckley & Bosworth locality, which form 3 Primary Care Networks (PCNs).

We employ in excess of 50 PCN staff across a number of clinical grades and in supportive roles, and we continue to grow.

This includes a team of 6 Care Coordinators.

As a rapidly growing Federation, we have structures in place to ensure that all staff have appropriate mentors and are supported in their professional development.

Starting salary of £24,480 per annum increasing to £25,469 once you have 2+ years experience in General Practice.

This advert is for a full time position, Monday - Friday, 9am - 5pm with a 30 minute unpaid lunch break.

The successful applicant will work closely with the Pracitce Manager, as well as appropriate staff at the surgery.

They will also work with the wider PCN/ Federation team to support the delivery of quality patient services for all of our patients.

The post-holder will have excellent written and communication skills and be flexible in their approach, using their initiative to manage conflicting priorities.

Experience in general practice is desirable but not essential, but the post-holder will have good working knowledge of primary care and a 'can do' approach to their work.

Key Responsibilities:

To work closely with the Practice in which you are based, with a key emphasis on coordinating the patient's journey through primary and secondary care.
Working with the Partners, Practice Manager and supporting team to support the delivery of PCN initiatives and projects, acting as the liaison between GPs, Nurses, Partners, Practice Manager, Nurse Manager, Administrational staff, the Federation and the wider integrated NHS team.
Work with the IT/Data Lead to utilise GP Practice clinical systems (SystmOne or EMIS) and population health data to proactively identify relevant cohorts of patients to support practices to deliver personalised care and meet the outcomes of the PCN DES Service Specifications e.g., Early Cancer Diagnosis, Cardiovascular Disease Prevention and Diagnosis and Enhanced Health in Care Homes.
To make available, information to assist patients to access selfmanagement education courses, peer support or interventions that support them to take more control of their health and wellbeing in relation to practice health Service Specifications.
Work proactively with our Care Homes, for example supporting the Ward GP with general administration, flu and COVID vaccinations or other healthcare services.
Work proactively with other PCN Additional Roles staff to identify any patient service needs or inequalities and work closely with the Practice Manager and team, as well as the Head Office based Care Coordinators, to work up any projects or initiatives to support patient care.
Support the coordination and delivery of Multi-Disciplinary Teams meetings within the Practices.
To support the Practice Manager, Nurse Manager and Partners in administrative duties relating to practice activities and workstreams, including planning and organising meetings, taking minutes and / or action notes and ensuring they are shared / uploaded where appropriate.
To support the Practice Manager to collect information from practice software, identify anomalies and summarise.
Gather information and undertake enquires for the PCN and the wider group as and when necessary.
Manage and nurture ongoing relationships with the Federation, local GP practices and Patient Participation Groups (PPG).
Be a proactive team player, be able to manage their own time and workload and work under own initiative.
To support with the requirements as outlined in the PCN DES, including but not limited to providing additional hours for Enhanced Access.

Service Delivery:

Build a robust knowledge of the PCN and General practice.
Support the IT/Data Lead in improving data accuracy to support accurate QOF/BOS/IIF/Diagnostic achievement.
Act as an advocate for patients and service users of the health and social care system.
Build relationships with key staff in practices within the local Primary Care Network (PCN). Attend relevant meetings and integrate as part of the wider network team, providing information and feedback on relevant matters.
Work in partnership with Federation, PCN and practice staff to support the development of the PCN agenda.

General Tasks:

Produce accurate, contemporaneous and complete records of patient contact, consistent with legislation, policies and procedures.
Support the PCN Development Manager and PCN Clinical Director with relevant administrative duties.

Professional Development
All employees will be expected to complete all mandatory training as instructed by the organisation and complete additional training as and when requ