Logistics Customer Support Administrator/sales - Ashby-De-La-Zouch, United Kingdom - Morgan Parkes Recruitment Ltd

Morgan Parkes Recruitment Ltd
Morgan Parkes Recruitment Ltd
Verified Company
Ashby-De-La-Zouch, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Job Title:
Logistics Customer Support Administrator/Sales Support

Salary:
£22,000 to £24,000

Location:
Near Ashby de la Zouch

Description:


Our client, a rapidly expanding carrier brokerage which is part of a global network of logistics partnerships based near Ashby de la Zouch, is currently seeking an experienced Customer Support Administrator to join their small, friendly team.


This role requires a confident individual who is happy to take responsibility for the smooth running of the office whilst ensuring repeat business by providing top level customer service.


If you would like to be a part of a successful business that not only continued and expanded during lockdown, but they also continue to grow rapidly as an industry defining shipping solutions specialist, then this is the role for you.


Key Duties:


  • Liaise with partners/suppliers to resolve client issues
  • Track shipments (domestic and worldwide) and informing clients of delivery status
  • Booking shipments online
  • Arranging carrier collections and imports
  • Checking discrepancy shipping reports
  • Assist with customer invoicing
  • Ordering stationery and client supplies

Key Skills/Experience Required:


  • Strong written and verbal communication skills
  • Team player: with the ability to build relationships with external contacts
  • Conscientious with attention to detail
  • The ability to multitask
  • Problem solving skills
  • Excellent telephone manner and administration skills
  • Experience in a similar role would be an advantage


This is an excellent role for a competent and experienced Customer Support Administrator/Sales Support looking for a responsible position within a rapidly expanding company.

In return you will receive a salary of £22,000 to £24,000 depending on experience, per annum.


Salary:
£22,000.00-£24,000.00 per year


Benefits:


  • Company pension

Schedule:

  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Yearly bonus

Ability to commute/relocate:

  • Ashby-DeLa-Zouch: reliably commute or plan to relocate before starting work (required)

Work Location:
In person


Reference ID:
MPR0000896
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