Sales Support Engineer - Basingstoke
2 days ago
Job description
Company Description
Urbis Schréder is leading independent lighting solution provider worldwide, we believe that lighting can empower people, impact lives, support communities, and transform spaces, cities and the planet.
We are not just a global leader in intelligent lighting solutions, but a beacon of innovation and sustainability. With operations spanning over 70 countries across five continents.
With sustainability at the heart of our operations, we have the insights and expertise to help cities leverage their lighting upgrades as the foundation for smart city ecosystems. We have helped cities, industries and local communities reduce their carbon footprint and energy consumption through the adoption of LED technology and integrated control systems. Our commitment to environmental, economic, and social sustainability is unwavering.
At Urbis Schréder, you're not just joining a team, you're becoming a part of a brighter and more sustainable future.
Job Description
The Sales Support Engineer plays a key role in supporting the Commercial Sales team and contributing to the overall growth of the business. This position focuses on providing technical expertise, developing tailored lighting solutions, and assisting in the execution of strategic initiatives that drive key account development, segment expansion, and the retention of existing business.
Main responsibilities within the job (non-exhaustive list):
- Produce lighting calculations primarily using Lighting Reality and Dialux software.
- Create high‑quality visual renders, concept proposals, and customer‑facing presentations.
- Conduct site demonstrations to showcase product performance and application.
- Attend customer meetings and technical discussions, representing the company professionally.
- Provide accurate and timely technical support to both internal and external stakeholders.
- Undertake site surveys, including detailed lux level assessments.
- Participate in and deliver presentations at lighting seminars, exhibitions, and customer CPD events
Qualifications
Knowledge and Skills:
- Experience in a similar role, but training will be given
- Strong customer focus with the ability to build credible, lasting relationships.
- Excellent communication skills.
- Commercial awareness and a proactive attitude toward achieving business objectives.
- Target‑driven mindset with a commitment to delivering results.
- Effective time‑management and organisational capabilities.
- Strong IT proficiency, including Microsoft Office applications.
- Previous experience in the lighting industry is highly desirable.
- Project management abilities, with experience handling multiple concurrent tasks.
- Engineering- or design-based education is advantageous.
What we offer
- Growth opportunities: You will be part of a global company that encourages employees to learn and develop daily and pursue their career goals within Schréder group.
- A positive work environment: You can expect to work in an environment that is safe, inclusive and supportive, free from discrimination or harassment.
- Open communication: We encourage open communication between employees and managers and feedback and suggestions between all organisational levels.
- Wellbeing: We offer hybrid working, employee assistance programme, private medical insurance, 25 days annual leave, life insurance, pension and bonus scheme.
Additional Information
Respect is one of our Values. Our commitment to inclusivity goes hand in hand with our dedication to sustainability and the environment. Inclusivity is part of who we are, so we encourage applications from all backgrounds, communities and industries and are committed to having a team that is made up of diverse skills, experiences and abilities.
At Schréder, we commit ourselves to co-creating an environment where passionate people work and win together, learn and have fun. Let Join us
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