Apprentice Service Administrator - Royal Tunbridge Wells, United Kingdom - NRG Riverside

NRG Riverside

Verified Company

Royal Tunbridge Wells, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

An exciting opportunity has arisen for an Apprentice Service Administrator to work in a rapidly growing business, the successful applicant with will be joining a highly driven team, and will be completing their level 3 business admin/customer service apprenticeship.

NRG riverside prides itself on promoting and developing their people, therefore the successful applicant will be given full training which will be on-going along side their apprenticeship.

We are looking for a flexible and committed individual to join our team in Tunbridge, working closely with one of our trained Service Administrators, this is a great role to start your career with our business.

The main duties are as follows, but remember
this
role is about having a great mentor
to support and develop
you in this role whilst completing your apprenticeship.

Ensure that job cards are opened for every job prior to work commencement.
Ensure that all job cards are then submitted back with all relevant data recorded, a supervisor signature recorded for validation and then process them for payment to the customer via I.T system.
Ensure all inspection records & legal certification are sent to the appropriate customer within 24 hours of job completion.
Ensure all vehicle asset lists are kept fully up to date of additions, deletions, and transfers.
Collate and keep accurate records of all fleet & associated equipment assets.
Support the fleet management areas of the Companies Operator Licence in accordance with legislation.
Collate data from fleet & O
Licence audits and turn into meaningful reports for senior management.
Ensure the accurate input of vehicle fleet defects and that they are signed off by the repairing agent/technician as well as communicated to the customer.
Ensure the customer is kept fully informed of work in progress (WIP) and any potential delays or unexpected work / increase in costs.
Ensure all work pre authorisation from the customer is authorised to proceed and appropriate purchase orders numbers supplied and recorded.
Work collaboratively with workshop departments to ensure timeliness of inspection & defect records and keep accurate vehicle history records in accordance with legislation.
Record all overtime hours, holidays, and absenteeism weekly and submit for authorisation/payment once signed off by the workshop manager.
Ensure purchase orders are raised, for relevant & associated fleet work.
Ensure parts requisitions are analysed and audited for accuracy.
Take workshop calls and order parts from key suppliers.
Ensure inspections are booked into the workshop and that the technicians forward plan for workload in advance.