Assistant Administrator - Cambridge, United Kingdom - Cambridgeshire and Peterborough NHS Foundation Trust
2 weeks ago
Description
We are currently looking to recruit an enthusiastic and motivated Assistant Administrator to support the Adult Eating Disorder Service in Addenbrookes Hospital.
The post holder will need to be calm and patient, with an excellent telephone manner and skills to deal with sometimes complex and difficult issues over the phone.
You will be supporting a multidisciplinary team and will be involved with arranging appointments, scanning and uploading documentation onto appropriate systems, photocopying, minute taking, and some general administrative work as required.
Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.
Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community.
These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.
Please refer to the attached job description and person specification for full details of responsibilities.- Typing of letters, summaries and reports, if appropriate.
- Ensuring good customer service by providing a professional and effective service by dealing with queries from service users, carers or staff in person or on the telephone.
- Take accurate messages and ensure these are passed on to the appropriate people.
- Organise appointments and transport for clinics as directed.
- Carry out any office duties, such as dealing with post and photocopying; be responsible for document filing and ensure that the relevant records are organised, accessible and up to date.
- Monitor and maintain the departments admin stocks.
- Arrange meetings as and when required.
- Accurately input data onto the relevant electronic system, in a timely manner in line with standard operating procedures.
- Update bed/caseload/zoning boards to reflect live ward/team state as directed.
- Deal with staff and service user requests that may be part of a cash office function as and when required, and in accordance with Trust procedures.
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