Support Officer - Newbury, United Kingdom - A2Dominion Group

A2Dominion Group

Verified Company

Newbury, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

Support Officer

Salary Per Annum:
£23,178 - £24,398 pro rata

Hours Per Week: 24-35 hours per week

Location:
Newbury

Contract:
Permanent

Who we are & what we do:
We are a residential property group with a social purpose. We're a committed to supporting all our customers to live independently so they can enjoy their homes and neighbourhoods.

Our values and vision underpin all that we do: Deliver; Respond; Innovate; Value Diversity; Enterprise.

About the Job & You:

Responsibilities include:

Assess all new tenants and allocate beds according to procedures,
Provide information and advice to service users to assist them in establishing and maintaining their tenancy,
Ensure room checks and housekeeping void procedures are followed and that voids are kept to a minimum
Ensure that tenancy/license is upheld
Carry out risk assessments as necessary, liaising with other agencies where appropriate
Promote user participation by providing information and advice choices to enable residents to participate more fully in decisions relating to them
Carry out designated H&S checks and facilities management of the building and liaise with internal departments. This role will often require working alone, so discipline and selfmotivation are key.

Qualifications & Experience:

Educated to GCSE level or equivalent in Math & English
Experience working in a customerfacing role, motivating complex and diverse client groups to sustain housing, health and/or work outcomes
Ability to keep accurate records and follow administrative procedures and data protection/confidentially guidelines
IT Skills: working knowledge of windows software and database usage

Choosing us is easy

As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.

We offer a wide range of staff benefits.

For this role, these include:

25 days' holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
Up to 8% contributory pension
Flexible working
Investment in your learning and development.

In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family.

We also operate a Cycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions.

Job Types:
Full-time, Part-time, Permanent

Part-time hours: 24 per week

Salary:
£23,178.00-£26,398.00 per year

Benefits: