Quality Assurance Assistant - Peterborough, United Kingdom - Joseph Flach and Sons Limited

Joseph Flach and Sons Limited

Verified Company

Peterborough, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

JFS is a very long established, privately owned, small business. We import, stock and sell dried herbs, spices and other botanical products to a range of UK and overseas customers. As well as JFS, we have a newly established sister company, Mimea Mauzo which sells JFS products in smaller quantities online.

We are a small, tight knit, family feel business with big aspirations to continue the successful growth of JFS through new business development and product diversification.

With 17 employees based at our warehouse in Peterborough we are now looking to bring on board another Quality Assurance Assistant to help with ensuring we only import high quality products that meet standards requirements and that we maintain a safe environment where policies and procedures related to quality and safety are adhered to.

We pride ourselves on looking after to and listening to our staff and maintain high standards of quality and customer service.

Because we are a small team we ideally want team players who are prepared to help support others in pretty much any activity if needed. A sense of humour is desirable, commitment to our successful enterprise and our great crew is essential.

Key Tasks and Responsibilities

Food Safety

Preparation of specifications for products and certificates of Analysis
Coordination of sample testing and retention
Support the closure of nonconformances raised through external or customer audits.
Ensure the smooth and successful introduction of new products to site, working closely with procurement to ensure all prerequisites have been completed prior to trials
Manage the process for any Shelf life extension requests and concessions for raw materials

Ensure the quality of product produced meets our specifications by (but not limited to):

Ensuring visual inspection of products is completed on arrival
QC checks are completed and accurately recorded in accordance to various accreditations gained
Microbiological/ Chemical/Heavy Metals/Pesticide Testing is completed where appropriate
Ensuring the production teams understand the required standards within the production and associated areas

Incident and Crisis Management

Complaints investigations
Support other functions in the investigation and root cause of issues raised by customers
Ensure the change requests issued by Quality function are followed through to completion Non-Conforming Products
Confidence to challenge and coach people into improvements
Vetting of suppliers and annual supplier reviews

Other duties as required including photographing products.

Qualifications
Some level of commercial qualification would be desirable. Reasonable qualifications in maths and English essential.

Skills and Abilities

Commercial awareness, understanding costs, profit and good business
A good level of numeracy for basic maths related to money, volumes, weights etc. An ability to interpret and experience of translating guidance into practical processes. Background in internal audit
Willingness to undertake training relevant to the role
Meticulous and accurate/thorough and careful
Customer and supplier friendly with a professional and considered attitude
Flexible, dedicated, hard working
Good sense of humour and kind to others
Able to work on one's own but completely a team player who really wants to belong and feel their contribution is recognised and appreciated
Have great people skills with a positive outlook
Strong ethics and supportive of our organisational culture
Strong decisionmaking ability

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Communication: Effective communication, contributes at team meetings positively. Demonstrates essential interpersonal skills i.e. listening, clarity, well structured and articulate. Confident telephone manner
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Personal Organisation: Has strong time management skills and able to multitask. Prioritises workload appropriately and can remain calm and focused even in a very hectic environment. Plans ahead and manages diverse workload. Has high productivity levels and personal motivation. Gets the job done regardless.
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Innovation & Continuous Improvement:Seeks to improve process. Is self-aware and takes ownership for personal development. Supports team members in the implementation of change.

Knowledge

Knowledge of Quality practices
Familiar with Sage 200 but other packages would suffice provided proper experience of commercial modules.
Experience with BRC and ISO accreditations desirable

Experience

Several year's demonstrable experience in Quality or procurement or similar
Confident use of IT for business purposes, including MS Office products in particular Word, Excel and Outlook
Experience in a food business desirable

Core KPIs